Systems Engineer / IT Support Technician

Salary: $75,000 – $100,000 per year

Computer Troubleshooters - Bunbury is hiring a new Systems Engineer / IT Support Technician to support our growing client base. This role will be based in our Bunbury offices and is not a Hybrid role.

This role is available full-time as a Level 2 or 3 Systems Engineer. We are more interested in the personal and technical qualities than the experience level and will consider an exceptional junior applicant.

We pride ourselves on offering the best service and support in the business, and have an array of large and complex clients to support throughout many business verticals.

The job will involve consulting, quoting, implementing and supporting all general ICT enquiries from our varied contract client base. This will include becoming familiar with and managing software environments such as: Microsoft Server and Desktop operating systems, Microsoft 365 (Exchange, Entra ID, MFA, Office Applications, Sharepoint), Supporting applications, Medical Software (Best Practice), Cloud based VOIP, Managed security systems and many others. You will be reportable to the Managing Director, but encouraged to plan an execute your own days work.

You will need to possess all of these personal aptitudes:

• High level of intellect and diagnostic capabilities in both familiar and unfamiliar situations

• Cool and calm under pressure

• Team player who communicates well and shares information with the team as needed for the best client results

• Personable, reasonable and respectful

• A responsible, reliable, mature and accomplished adult

• Ability to multitask and complete all assigned jobs without further prompting

• Ability to seek help where you need it to ensure the client gets the best outcome

• Hard worker that prides themselves on always getting the job done well

• Natural initiative allowing you to resolve difficult situations with ease

Ideally, you will have all of the following:

• IT Qualification such as Diploma of Information Technology or CompTIA

• Proven track record of high-level personal delivery

• Extra-curricular qualification such as MCP, MCSE, CCNA etc desirable

• At least 2 years experience as a Support Technician or Systems Engineer in an MSP or equivalent (Exceptional Junior Applicants will be considered)

• Current Australian Drivers License

If you have been looking for a fast-paced rewarding work environment that pays the above average salary you deserve, then this may be the job for you.

Please apply attaching your detailed Resume and a cover letter explaining why you are the right person for this job.