Senior Deal Desk Analyst

Key Responsibilities:

Deal Desk Support

• Assist in structuring and reviewing commercial deals to ensure alignment with company policies and margin targets.

• Support the quoting process and help establish and maintain pricing guardrails, tools and templates.

• Collaborate with Sales and Legal to facilitate contract execution and resolve deal-related issues.

• Maintain documentation of deal desk processes, approvals, and exceptions.

• Monitor deal desk workflows in Salesforce and identify opportunities for process improvement.

• Track and report on deal metrics, approval timelines, and compliance with pricing policies.

Pricing Analysis & Strategy

• Conduct pricing analysis to support strategic pricing decisions and competitive positioning.

• Maintain and update pricing models, rate cards, and discounting guidelines.

• Assist in preparing materials for stakeholder and leadership reviews and recommendations.

• Analyze historical deal data to identify consistencies, trends, risks, and opportunities for optimization.

• Support scenario modeling and financial impact assessments for proposed pricing strategies.

Cross-Functional Collaboration

• Work closely with Commercial Operations, Finance, and Product teams to ensure pricing and deal structures align with business goals.

• Collaborate with Legal teams on terms enablement, Master Service Agreement drafts, and special term compliance.

• Partner with the Salesforce team to implement and test workflow enhancements.

• Provide data and insights to support contract negotiations with OEMs, dealer groups, and dealerships.

Skills & Attributes:

• Strong analytical and problem-solving skills

• Agility to support an expanding portfolio

• Proficiency in Excel and Salesforce (or similar CRM tools)

• Excellent attention to detail and organizational skills

• Ability to manage multiple priorities and meet deadlines

• Willingness to support end of month/end of quarter increased workflow

• Strong verbal and written communication and interpersonal skills

• Self-starter with a continuous improvement mindset

• Ideal candidate will have:

• Experience negotiating commercial terms with internal stakeholders, including pricing, service levels, and contract obligations

• Proficiency in drafting and reviewing special contract terms, including non-standard clauses, amendments, and addenda

• Strong understanding of legal and commercial risk, with the ability to identify and escalate issues appropriately

• Ability to construct and model complex deal structures, balancing customer needs with company profitability and compliance

• Familiarity with contract lifecycle management (CLM) tools and processes

Education & Experience:

• Bachelor’s Degree in Finance, Business, Economics, or a related field

• 2-4 years of experience in a Deal Desk, Pricing, Sales Operations, or Financial Analyst role

• Experience in a high-growth or SaaS environment preferred

• Familiarity with revenue recognition principles is a plus