Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.
With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.
Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections.
We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next.
KEY RESPONSIBILITIES
1. Deal Desk & Commercial Governance
- Support APAC Deal Desk review activities, opportunity intake, and deal triage.
- Evaluate pricing proposals, deal structures, contract terms, discounting, volume assumptions, and commercial trade-offs.
- Monitor deal review triggers and ensure opportunities follow the appropriate governance path.
- Prepare concise analysis and recommendation materials for Deal Desk, Deal Council, and commercial leadership review.
- Partner with Sales and Account Management to improve proposal quality, assumption rigor, and commercial readiness.
- Help improve deal review cadence, approval workflows, regional responsiveness, and overall commercial process discipline.
2. Pricing Recommendations & Pricing Analysis
- Develop pricing recommendations for new business, renewals, package proposals, and strategic customer opportunities.
- Analyze rate realization, discounting behavior, customer economics, willingness-to-pay indicators, and competitive context.
- Maintain and improve pricing benchmarks, review thresholds, and pricing guidance used in commercial evaluations.
- Support package and subscription pricing initiatives that improve recurring revenue quality and reduce unnecessary fee-level negotiation.
- Identify pricing risks, outliers, and opportunities to improve value capture across the APAC portfolio.
- Translate pricing analysis into clear commercial recommendations for non-technical audiences.
3. Commercial Finance & Deal Modeling
- Build, review, and validate ROI models used during customer negotiations and deal approvals.
- Assess margin performance, revenue mix, term length, annual price increases, forecast assumptions, and implementation economics.
- Conduct scenario analysis to compare alternative commercial structures and identify risks to Aven’s financial targets.
- Support deal-over-deal and post-implementation lookback analyses to evaluate whether deal assumptions are converting into revenue outcomes.
- Partner with Finance to align deal recommendations with revenue recognition, expense assumptions, margin expectations, and financial guardrails.
- Document assumptions and create repeatable analytical approaches to improve consistency across reviews.
4. KPI Management & Business Performance
- Help manage Deal Desk and Pricing KPIs across deal quality, pricing effectiveness, operational effectiveness, and financial performance.
- Track metrics such as contribution margin, price realization, average discount to list, ACV per room, term length, deal turnaround time, subscription deal mix, package adoption, and bookings-to-revenue conversion.
- Support reporting on contracted rate movement, effective net revenue rates, product penetration, customer revenue growth, rate / volume mix, and FX exposure for non-USD contracts.
- Partner with Business Intelligence and Commercial teams to improve KPI definitions, data quality, reporting cadence, and actionable insight generation.
- Use KPI trends to identify process gaps, pricing leakage, forecast accuracy issues, and opportunities for commercial improvement.
5. Continuous Improvement & Cross-Functional Partnership
- Identify opportunities to simplify tools, pricing workflows, approval processes, and commercial documentation.
- Support improvements to Salesforce, ROI tooling, deal review templates, pricing records, and approval routing.
- Provide feedback to Product, Finance, and Commercial leadership based on recurring deal patterns and customer negotiation themes.
- Contribute to the transition from legacy transaction pricing toward more scalable package and subscription pricing models.
- Build trusted partnerships with regional and global stakeholders through clear communication, responsiveness, and analytical credibility.
REQUIRED QUALIFICATIONS
- Bachelor’s degree in Finance, Economics, Business, Analytics, Accounting, Engineering, or a related field.
- 3+ years of experience in Deal Desk, Commercial Finance, Pricing, Revenue Operations, FP&A, Sales Operations, Consulting, or a comparable analytical function.
- Advanced Microsoft Excel capabilities, including financial modeling, scenario analysis, and structured analytical outputs.
- Strong commercial and financial acumen, including comfort evaluating margin, revenue drivers, pricing assumptions, and deal economics.
- Ability to synthesize complex information into clear recommendations for Sales, Finance, Product, and executive stakeholders.
- Strong written and verbal communication skills, including the ability to prepare concise executive-ready materials.
- High attention to detail, strong ownership, and ability to manage multiple priorities in a fast-paced environment.
- Comfort working across time zones and partnering with regional commercial teams.
PREFERRED QUALIFICATIONS
- Experience supporting APAC commercial teams or regional deal review processes.
- SaaS, hospitality technology, travel technology, distribution, CRS, PMS, RMS, or related industry experience.
- Experience with Salesforce, CPQ, pricing tools, ROI tools, or commercial approval workflows.
- Exposure to subscription-based pricing models, package pricing, or recurring revenue businesses.
- Experience maintaining pricing benchmarks, KPI reporting, or commercial governance frameworks.
- Experience using AI tools to improve productivity, analysis, synthesis, and executive communication.
KNOWLEDGE, SKILLS & ABILITIES / COMPETENCIES
- Commercial and financial acumen
- Pricing strategy and monetization fundamentals
- Financial modeling and ROI development
- Structured problem-solving and analytical rigor
- Executive communication and recommendation writing
- Stakeholder management and cross-functional collaboration
- Process improvement mindset
- High ownership, autonomy, and accountability
- Data-driven decision making and KPI management
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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