Senior Business Analyst
Melbourne Convention and Exhibition Centre
Full time permanent opportunity
Make an Impact Through Digital Transformation
We are seeking an experienced and passionate Senior Business Analyst to join our ICT team and play a key role in shaping the future of our technology and business transformation initiatives.
Reporting to the Program Manager, you will lead business analysis activities across a diverse portfolio of projects and continuous improvement initiatives, partnering with stakeholders across the organisation to deliver innovative digital solutions that enhance customer and business outcomes.
This is an exciting opportunity for a seasoned Business Analyst who thrives on solving complex problems, mentoring others, and translating business needs into practical technology solutions.
Please note this role will be required to be on site 4 days per week initially with potential for 2 days WFH after the first three months
About the role
As the Senior Business Analyst, you will be responsible for leading business analysis practices and providing expert guidance on requirements gathering, process improvement, solution design, testing and stakeholder engagement. You will work closely with business leaders, operational teams, project managers, solution partners and technology specialists to deliver value-driven outcomes. You will also play an important leadership role by mentoring analysts, strengthening business analysis capability, and contributing to the development of frameworks, methodologies and tools that support successful project delivery.
About us
Victorian Convention and Event Trust: With over 30 years of event management expertise, the Victorian Convention and Event Trust (VCET) is the powerhouse behind two of Victoria’s most iconic venues—Melbourne Convention and Exhibition Centre (MCEC) and the newly open Nyaal Banyul Geelong Convention and Event Centre and oversees the strategic direction and operational management of both venues, ensuring they deliver world-class events and experiences.
Melbourne Convention and Exhibition Centre: MCEC offers world-class facilities, including expansive exhibition halls, flexible meeting spaces, and a state-of-the-art plenary that hosts everything from global conferences to live entertainment and community events.
About the team:
The ICT team strives to provide solutions and support to make everyone at MCEC's work easier. Our vision is to enable informed business users who feel free to approach us for support and solutions to their business problems. We do this by fostering trusted partnerships and delivering business solutions that are designed to lighten workloads and simplify processes. The department is made up of five specialist areas: Infrastructure and Network, Cyber Security, Enterprise Applications, Service Management and Projects
About you:
Tertiary qualified in Information Technology, Business, Analytics or a related discipline, or equivalent industry experience you may also have PRINCE2 Certification, ITIL 4 Foundation and Lean Six Sigma Certification.
You will demonstrate extensive experience in business analysis, requirements gathering and process improvement and an ability to analyse business performance and develop actionable recommendations.
Experienced in mentoring and supporting team members to improve capability and outcomes and role modelling strong structured problem-solving and critical thinking skills, excellent written, presentation and storytelling capabilities.
You’ll likely have experience working with data analytics, APIs and cloud-based technologies and an ability to communicate complex technical concepts in a clear and engaging manner.
We’d love you to have technical project management exposure, experience with predictive and data analytics, an understanding of programming languages and modern data tools and exposure to descriptive, diagnostic, predictive and prescriptive analytics methodologies.
Key responsibilities
Lead business analysis activities across a diverse portfolio of projects and continuous improvement initiatives
Partner with stakeholders across the organisation to deliver innovative digital solutions that enhance customer and business outcomes
Provide expert guidance on requirements gathering, process improvement, solution design, testing and stakeholder engagement
Work closely with business leaders, operational teams, project managers, solution partners and technology specialists
Mentor analysts and strengthen business analysis capability
Contribute to the development of frameworks, methodologies and tools that support successful project delivery
What's in it for you?
Our Culture
Join a team that values collaboration, creativity, and cultural respect, and help us create something truly special.
At VCET, we’re committed to an inclusive workplace where everyone belongs. We welcome diverse backgrounds and experiences. If you need adjustments during the application or interview process, we’re happy to assist
Why Work with VCET?
Be part of a purpose-led organisation investing in community and sustainability where we value your growth, wellbeing, and balance
We offer free breakfast and discounted lunch menu from our Chefs as well as discounted parking and in house dry-cleaning.
14 weeks paid parental leave, purchased leave, healthy days, volunteer days and more.
Friendly and inclusive environment with a well-being program and initiatives.
Cultural diversity is valued and supported.
Free event tickets and employee discounts at onsite restaurants, cafes, and parking.
And so much more…
You don’t have to meet every requirement to apply.
Research shows that people from underrepresented backgrounds often hesitate to apply unless they meet all the criteria, yet many candidates who do apply don’t tick every box.
If this role excites you, we encourage you to apply.
We’re keen to hear how your unique perspective and experience can strengthen our team.
Ready to apply:
Apply today with your CV and Cover Letter (2 page maximum) addressing how your skills and experiences align with the needs of the role as outlined above.
Applications close COB Friday 9 October 2026
Please note - candidates may be contacted earlier than the above-mentioned date and we reserve the right to close the advertisement early.
If you need any reasonable adjustments or accommodations to complete your application or participate in the interview process due to a disability, please contact us at [email protected].
Let us know what support you need (please don’t include any medical information), and our team will be in touch promptly.
Acknowledgement of Country:
We acknowledge the Traditional Owners of the lands on which we operate our venues in Narrm and Djilang; the Wurundjeri Woi Wurrung and Wadawurrung peoples of the Kulin Nations. We pay our respects to Elders of all First Nations communities and seek to honour the long-standing tradition of building community and exchanging ideas on these lands.