Senior Business Analyst

The Labour Hire Authority (LHA) protects Victorian workers from exploitation and improves transparency and integrity in the labour hire industry by regulating businesses that provide or use labour hire services. LHA licences labour hire providers, monitors and enforces compliance, and supports providers, hosts and workers to understand and comply with their legal obligations.

Established to administer the Labour Hire Licensing Act 2018 (Vic) (LHL Act), LHA is an independent agency whose work is wholly funded by licence fees from labour hire businesses. Since 2019, LHA has expanded its program of industry engagement, compliance and enforcement, growing its small and dedicated team to around 120 staff and establishing a strong track record.

About the position

Reporting to the Director ICT, the Senior Business Analyst leads a small team of Business Analysts and is accountable for the end to end quality of requirements and functional design work across LHA's ICT environment. The role establishes and maintains LHA's Business Analysis Framework and standards, leads the development, publication and maintenance of an enterprise inventory of business processes, and ensures that business needs, processes, requirements and functional designs are clearly understood, documented, traceable and aligned to organisational priorities. The Business Analysis function is also currently responsible for release management and aspects of IT Support ticket triage.

This is a dual technical and people leadership role. The role is a genuinely hands-on role. The Senior Business Analyst is expected to run discovery and elicitation sessions, produce functional specifications and then work directly alongside the Solution Architect, software development and testing team, operations team and any assigned Project and Change managers and vendors through build, test and deployment. Around that delivery work sits the leadership part. Allocating work across the team, as well as coaching and quality assuring the output of the Business Analysis team.

The successful candidate combines strong functional knowledge of Dynamics 365, Microsoft 365 and a deep working knowledge of Azure DevOps where requirements, testing and software change are recorded, combined with leadership capability to develop a small

About you

• Experienced Senior Business Analyst with demonstrated leadership capability
• Enthusiastic and self-motivated, keen to contribute to improving systems and processes
• A confident and strategic communicator and excellent writer, with strong attention to detail
• Excellent interpersonal, negotiation and problem-solving skills
• Demonstrated hands on functional knowledge of Microsoft Dynamcis 365

How to Apply

Please apply by providing a cover letter including your responses to the Key Selection Criteria outlined in the Position Description (attached), along with your Resume/CV.

For further information regarding Labour Hire Authority, please visit our website at . Applicants will be required to comply with the Occupational Health and Safety Act 2004, directions, policies or procedures.

All personal information is kept secure and confidential and managed in accordance with the Privacy and Data Protection Act, 2014. Successful candidates will be required to undergo the Victorian Public Service pre-employment screening process and an Australian Criminal History Check prior to commencing employment with Labour Hire Authority.