The Sponsor’s office is responsible for building and operating a hybrid-cloud mission infrastructure and services, hosting dozens of Commercial off the shelf (COTS), Government off the shelf (GOTS), and custom applications, as well as a large data lake. The system has on-premises components deployed at multiple data centers, as well as use of commercial cloud resources. The Sponsor requires a team with a diverse background and strong organizational skills to facilitate the accreditation and document systems deployments across the environment. The team will work in a 24 hour, 7 day a week environment and provide in-depth Tier 2 through Tier 4 level support and problem resolution for technology products and applications. They will lead and perform engineering efforts in the areas of Windows and Linux servers, workstations, storage, and virtualization; perform data center management tasks such as physical capacity management, hardware installation and commissioning, inventory, decommissioning and removal, and destruction; and coordinate engineering projects including performing technical risk assessment, de-conflict implementations, and resolve technical questions or conflicts. The team will gather performance and utilization metrics from infrastructure components and proactively inform the Sponsor when thresholds are me and maintain an accurate inventory for the Sponsor to include, but not limited to, accountable property and electronic network encryption devices. They will also manage and deploy infrastructure components such as installing cables and circuits and labeling cables, build and maintain desktop workstations and provide troubleshooting assistance and patching as needed, and perform Tier-3 engineering and support for virtualization infrastructure, consisting of virtual servers, virtual desktops, and automation solutions. They should be prepared to provide oversite and maintenance to Windows Group Policy, build and maintain Windows servers in an Amazon Web Service environment, and deploy and maintain configuration standards in accordance with Sponsor’s security posture.
1. (Mandatory) The engineer will provide in-depth Tier 2 through Tier 4 level support and problem resolution for technology products and applications
2. (Mandatory) The engineer will shall lead and perform engineering efforts in the areas of Linux servers and workstations
3. (Mandatory) Demonstrated experience performing configuration and management of VMware vCenter and VMware NSX-T
4. (Mandatory) The engineer will coordinate engineering projects including performing technical risk assessment, de-conflict implementations, and resolve technical questions or conflicts.
5. (Mandatory) Demonstrated experience operating and maintaining Active Directory, Domain Naming System (DNS), Distributed File System (DFS), and Dynamic Host Configuration Protocol (DHCP)
6. (Mandatory) Demonstrated experience maintaining Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGS) in accordance with security posture
7. (Mandatory) Demonstrated experience supporting and operations and maintenance of infrastructure environments
8. (Mandatory) Demonstrated experience working with Splunk, Check_MK, McAffee EPO, and BitLocker
9. (Mandatory) Demonstrated experience managing requirements using ServiceNow application.
10. (Desired) Experience with Rocky
11. (Desired) Demonstrated experience creating and presenting system documentation briefings to review and approval boards
12. (Desired) Demonstrated experience performing Tier 1 through Tier 4 support, including both systems troubleshooting and incident tracking and management
13. (Desired) Demonstrated hands on experience serving as an Engineering Lead,
14. (Desired) Demonstrated hands on experience coordinating, scheduling, deconflicting, and resolving conflicts between IT engineering projects
15. (Desired) Demonstrated hands on experience with the Sponsor’s property destruction process
16. (Desired) Demonstrated experience working with Center for Internet Security Benchmarks
17. (Desired) Demonstrated experience working with VMWare Horizon VDI
18. (Desired) Demonstrated experience managing Sponsors accountable and network encryption devices property