Training & LMS Program Manager

About National Rarities

National Rarities is a premier estate buying company based out of St. Louis, Missouri, steadily growing over 50% year over year. Partnering with jewelers across the nation, National Rarities offers 3 to 4 day estate buying events that provide customers an opportunity to bring their unwanted valuables for an honest evaluation and a no-obligation offer. We offer a positive, innovative culture that balances goal-oriented rewards, on-the-job training, and quarterly team-building sessions to engage a self-driven efficient team.

Job Overview

At National Rarities, our people are the foundation of everything we do. As we grow, so does our commitment to building a learning culture where every team has the tools and training they need to thrive.

We’re looking for a Training & LMS Program Manager to join our Learning & Development team. This is a unique opportunity to build something from the ground up; researching and implementing our first Learning Management System, converting our existing training content for virtual delivery, and helping shape how learning happens at National Rarities for years to come.

This role is a blend of strategic thinking and hands-on doing. You’ll collaborate closely with the Senior Director of Development and partner with department leaders, subject matter experts, and our existing onsite trainers to expand the reach and impact of our training programs. If you love rolling up your sleeves, thrive in environments where the path isn’t always fully paved, and get energized by building things that make a real difference for people--this might be exactly the right fit.

LMS Research, Implementation & Administration

• Lead the evaluation, selection, and implementation of National Rarities’ first Learning Management System (LMS)

• Serve as the primary LMS administrator — managing users, permissions, course libraries, and system settings

• Build and maintain virtual learning pathways for remote and field-based employees

• Ensure the LMS is intuitive, well-organized, and set up for long-term scalability

• Stay current on LMS trends and make recommendations for continuous platform improvement

Virtual Training Conversion & Content Development

• Convert existing in-person training programs into engaging virtual and self-paced learning experiences

• Design and develop e-learning modules, video content, digital job aids, assessments, and blended learning curricula

• Collaborate with onsite trainers and subject matter experts to translate operational knowledge into polished learning content

• Develop role-specific training for both traveling field employees and corporate team members

• Ensure all content reflects adult learning best practices and National Rarities’ culture and values

Program Development & Instructional Design

• Support the design and continuous improvement of onboarding, performance, leadership development, and career growth programs

• Conduct needs assessments to identify skill gaps and training opportunities across departments

• Develop structured learning pathways for individual contributors, supervisors, and future leaders

• Partner with the Senior Director of Development and department leaders to align learning solutions with business goals

Training Administration & Coordination

• Own and manage the training and development calendar, coordinating scheduling across departments and locations

• Track and maintain continuing education records, certifications, and employee development progress

• Monitor training completion rates, participation data, and learning metrics

• Maintain organized training documentation, resources, and records

• Evaluate training effectiveness using participant feedback, assessments, and performance outcomes

Cross-Functional Partnership & Culture

• Build strong working relationships with Operations, HR, Recruiting, and department leaders

• Support organizational change initiatives through thoughtful training and communication strategies

• Champion a culture of continuous learning and professional growth throughout the organization

• Facilitate workshops or training sessions as needed

Flexibility & Growth Mindset

This role is intentionally a bit undefined — and that’s by design. As National Rarities grows and our learning needs evolve, this position will grow with us. We’re looking for someone comfortable navigating ambiguity, excited to identify needs and take initiative, and energized by the opportunity to help shape what this role becomes over time.