Technical Writer, Senior
Acentra Health, LLC · United States ·
- Seniority
- Senior
- Employment
- Contract
- Category
- Technical writing
- Experience
- 2+ years
- Salary
- USD 81,920 – 102,400 / year
A senior technical writer at Acentra Health creates, reviews, and maintains documentation across client healthcare projects, mentors junior writers, and collaborates with cross-functional technical teams. Core tools include MadCap Flare or Adobe RoboHelp and Microsoft Office (Word, Excel, Visio).
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.
Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities
- As a Technical Writer, Senior, you play a critical role in managing the creation and maintenance of high-quality documentation across multiple projects, ensuring alignment with company standards and project-specific requirements. With advanced writing and editing expertise, you contribute directly to client projects, support cross-functional collaboration, and provide guidance to junior technical writers to promote clarity and consistency across all materials. Proactive and efficient in managing time and priorities, you coordinate the delivery of clear, precise, and accessible content that supports both internal teams and client goals, helping to uphold professionalism and precision in all documentation. Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
Contribute independently and take ownership of assigned projects, working with moderate to minimal supervision.
Lead the preparation, review, and editing of diverse documentation throughout the project life cycle, ensuring clarity, accuracy, and adherence to company and project standards.
Provide task leadership to junior team members, supporting their growth by offering guidance on documentation best practices and ensuring project objectives are met.
Collaborate with cross-functional and technical teams to gather and effectively communicate information, ensuring all documentation aligns with stakeholder expectations.
Adapt writing and editing styles to appropriately address varied audiences, enhancing the clarity and impact of all deliverables.
Promote and enforce the consistent application of document standards and design across all materials to uphold quality and consistency expectations.
Coordinate the management and maintenance of documentation tools and resources to improve team efficiency and document accessibility.
Qualifications
Bachelor’s Degree in English, Technical and Professional Communication, Journalism, or another communication-related field is required.
5+ years' experience as a formal, technical, or medical writer is required.
- 2 years of experience with MadCap Flare or Adobe RoboHelp is required
Ability to write clearly and concisely in formal English.
Strong interpersonal skills to collaborate effectively with a wide range of technical and non-technical staff, accept constructive criticism of drafts, and manage tasks under tight deadlines.
Self-motivated with strong time management skills and the ability to balance multiple priorities effectively.
- Education or experience in a software or health care-related field is preferred.
Adaptability, flexibility, and attention to detail are essential.
Advanced knowledge of Microsoft Office Suite (particularly Word, Excel, and Visio) and other publishing software is required.
Demonstrated knowledge of WCAG accessibility standards is beneficial.
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people.
You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Thank You!
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
Visit us at https://careers.acentra.com/jobs
EEO AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
Experience in Lieu of Degree
For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.
Compensation
The pay for this position is listed below.
"Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."
Pay Range
USD $81,920.00 - USD $102,400.00 /Yr.