Technical Consultant (Mainframe Z/OS, JCL)

Position: Technical Consultant

Job Type: Permanent

Location: Bangkok, Thailand

Job Overview

The Technical Consultant is responsible for activities carried out before a customer is acquired. This role involves close collaboration with sales, service, engineering, and technical support teams to ensure proposed deals include technical solutions that address customer needs.

Responsibilities

-Primarily involved in pre-sales activities, with some post-sales responsibilities.

-Attend meetings with potential clients to determine technical and business requirements, ensuring all necessary information is gathered.

-Identify client interests and needs, document requirements, and craft solutions based on gathered information.

-Provide technical consulting, architecture, solutions, and support in a professional manner.

-Deliver presentations, product / solution demonstrations, and conduct Proof of Concept (PoC) activities.

-Create design documentation with technical explanations (e.g., proposals, diagrams, BOM, timelines).

-Understand business drivers and risks for both sides.

-Structure and produce technical proposals according to tender specifications.

-Interface with the implementation / project team to articulate customer requirements and ensure smooth transition from sale to delivery.

-Demonstrate Client products and technologies effectively to audiences with varied technical knowledge.

Requirements:

Possess some of the following certifications, knowledge, and skills:

-Experience as a zOS System Programmer or Application on z/OS Architect.

-Knowledge of Job Control Language (JCL).

-Experience with System Modification Program Extended (SMP/E).

-Technical qualifications / certifications in IBM subsystems such as CICS, Db2, MQ are advantageous.

-Knowledge of zOS tools from IBM, CA, BMC, and Compuware is beneficial.

-Strong presentation and writing skills.

-Ability to identify client needs and propose appropriate solutions.

-Maintain good rapport with clients.

-Willingness to perform research and self-study.

-Eagerness to learn and explore new technologies.

-Basic knowledge of the sales cycle process.

-Bachelor's Degree / Post Graduate Diploma/Professional Degree in Computer Science / Information Technology or equivalent.

-At least 5 years of working experience in the related field.

-Preferably a Senior Executive specialized in Sales - Engineering / Technical / IT or equivalent.

-Technical qualifications / certifications such as CCNA, MCSE, ITIL are beneficial.

-Required languages: English, Thai.