Associate Technical Consultant

Job Title: Associate Technical Consultant

We are hiring an Associate Technical Consultant for a client seeking a passionate and technically skilled individual to support pre-sales and solution delivery activities. This role involves engaging with clients, understanding their requirements, and delivering tailored IT solutions across cloud, security, and infrastructure domains.

Key Responsibilities

• Engage with clients to gather and understand both business and technical requirements.

• Apply technical expertise to identify customer pain points and propose effective solutions.

• Collaborate with the sales team to develop and deliver customized IT solutions.

• Conduct product demos, presentations, and prepare technical proposals.

• Coordinate with internal teams and partners for solution implementation and delivery.

• Guide and support the technical team during troubleshooting or solution validation.

• Work closely with principals and third parties for technical proposal delivery.

• Contribute to meeting technical gross profit (GP) targets and team objectives.

Pre-Sales & Solution Delivery

• Understand end-to-end system architecture, including private cloud, endpoint security, and cloud technologies.

• Provide technical leadership during requirement discovery, solution design, and proposal preparation.

• Develop solution documentation, bill of materials (BOM), and present to stakeholders.

• Lead proof-of-concept sessions and demos to validate solutions.

• Collaborate with internal sales teams to clarify technical requirements and align deliverables.

Performance Expectations

• Strong presentation and communication skills.

• Effective problem-solving and requirement analysis capabilities.

• Self-initiated learner who keeps up with evolving technologies.

• Strong understanding of implementation methodologies and best practices.

• High attention to detail and ability to work independently.

Technical Competencies

• Hands-on experience in consulting or IT solution implementation (minimum 4 years).

• Knowledge in IT compliance, scalable infrastructure, and solution frameworks.

• Experience in data center infrastructure, servers, storage, and networking.

• Proficient in Citrix, Broadcom, Microsoft 365, and ManageEngine solutions.

• Familiar with data protection strategies, backup, and disaster recovery.

• Understanding of endpoint security solutions, including Endpoint Detection & Response (EDR).

• Exposure to public cloud platforms (AWS, Azure); Linux knowledge is a plus.

• Relevant certifications (Citrix, Microsoft, VMware, Cisco, Veeam) are an advantage.

Qualifications

• Minimum Diploma in IT, Computer Science, or related field.

• Strong written and spoken English proficiency.