Technical Business Analyst / Delivery Coordinator

💰 110-160 PLN/h B2B
📍 Kraków (hybrid, 8 days/month from the office)
🤝 B2B contract via Antal

We're looking for a Technical Business Analyst / Delivery Coordinator who can bridge the gap between technical teams and business stakeholders, turning ideas and requirements into structured, actionable work that drives successful delivery.

Your responsibilities

• Gather, analyse and document requirements related to CDN/Edge platforms (e.g. Akamai), web delivery infrastructure, and broader technology initiatives.
• Translate business needs into clear, well-defined work items for engineering teams.
• Coordinate delivery across multiple teams, ensuring dependencies, risks and blockers are identified and addressed early.
• Maintain and improve technical documentation, including runbooks, process documentation, onboarding materials and architecture overviews.
• Analyse existing processes and technical solutions, identifying opportunities for improvement and simplification.
• Prepare stakeholder materials, impact assessments, status updates and governance documentation.
• Support demand management activities by qualifying incoming requests and ensuring they are routed appropriately.
• Work closely with engineers, architects, cybersecurity specialists, product stakeholders and delivery teams.

Must-have

• 2+ years of experience as a Technical Business Analyst, Delivery Coordinator, IT Business Analyst, or similar role.
• Experience working within infrastructure, cloud, platform or technology-focused environments.
• Strong analytical skills and the ability to transform ambiguous requirements into structured deliverables.
• Good understanding of technical concepts such as:
  • Cloud infrastructure
  • Networking fundamentals
  • DNS
  • HTTP/TLS
  • Web technologies
• Excellent documentation and stakeholder communication skills.
• Strong organizational abilities and attention to detail.
• Experience coordinating work across multiple teams and stakeholders.
• English at a level allowing effective communication in an international environment.

Nice to have

• Experience within financial services or other regulated industries.
• Knowledge of Azure, CDN/Edge platforms (e.g. Akamai) or web application security.
• Experience with Jira and Confluence.
• Familiarity with Agile, hybrid delivery models or project coordination frameworks.
• Experience creating process maps, architecture overviews or technical documentation.
• BA or delivery-related certifications (BCS, IIBA, AgilePM or similar).

We offer

• Long-term B2B cooperation via Antal.
• Rate: 110-160 PLN/h B2B.
• Hybrid working model: 8 days per month from the Kraków office.
• Opportunity to work in a global, enterprise-scale technology environment.
• International collaboration with engineering, platform and cybersecurity teams.
• Exposure to modern cloud, web and platform technologies.