Technical Business Analyst | Manager

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health, giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.

What you’ll do:

• You’ll lead structured discovery to understand business problems, workflows, pain points, controls, data requirements, exceptions and value drivers.

• Translate business needs into clear requirements, user stories, acceptance criteria, process maps, business rules and decision logic.

• Analyse current and future-state workflows, including system interactions, data flows, hand-offs, controls and exception paths.

• Work closely with Technical Leads, Engineers and other delivery teams to ensure requirements are technically feasible, appropriately scoped and aligned to reusable technology patterns.

• Maintain traceability from the original business problem and value case through design, build, testing and release readiness.

• Partner with QA and business stakeholders to define acceptance criteria, support UAT and defect triage, and ensure solutions deliver the intended business outcomes.

• Facilitate workshops and working sessions across business, technology, operations, risk and governance stakeholders.

• Identify reusable requirements, workflow patterns, business rules, prompts, agent skills and operational controls that can improve future delivery.

• Use operational feedback and lessons learned to continuously improve discovery, solution design and backlog prioritisation.

• Support governed AI and agentic delivery by ensuring behaviours, data use, controls and requirements are clearly documented.

What we’re looking for:

• Strong experience as a Business Analyst, Technical Business Analyst, Product Analyst or Process Analyst within a technology delivery environment.

• Demonstrated experience in requirements elicitation, process mapping, workflow analysis, user stories and acceptance criteria.

• Strong ability to translate complex business problems into clear, technically actionable and testable requirements.

• Experience working with data mapping, business rules, exception analysis and control documentation.

• Strong workshop facilitation and stakeholder management skills, with the ability to connect business, technical and operational perspectives.

• Experience supporting testing, UAT, defect triage, release readiness and operational handover.

• Working knowledge of Agile, DevOps, digital transformation, automation, data, AI or managed-service delivery environments.

• A curious, structured and analytical mindset, with the confidence to challenge unclear scope, weak evidence and untested assumptions.

• Practical understanding of agentic workflows, reusable skills, prompts, controls and responsible AI practices is desirable.

• Relevant business analysis, Agile, product, process improvement, data or service management qualifications are preferred but not essential.

What you’ll gain:

• A supportive, inclusive culture where your ideas and perspective are welcomed from day one.

• Access to tailored learning programs designed to develop your skills and unlock your potential.

• Four weeks of annual leave plus floating public holidays & birthday leave giving you the space to rest and recharge.

• Health and lifestyle perks, including wellness benefits and discounted memberships to support your wellbeing from the start.

• Free barista made morning coffee and tea