Technical Analyst – Service Delivery - Erlanger, KY
ADM · Erlanger, Kenton County ·
- Category
- Software engineering
Job DescriptionTechnical Analyst – Service Delivery - Erlanger, KY
This is an Exempt level position.
Position Summary:
The Service Delivery Organization is committed to business technology support, service management, risk management, and relationship management in support of all applications and infrastructure towers. As a member of the Service Delivery Organization, the Technical Analyst will work closely with the Service Delivery Leader, Systems Analysts, Business Users, and Application and Infrastructure support teams to develop, document and deliver process and systems solutions which enable ADM’s strategy.
This role will be focused on the North American IBM Mainframe, serving as a technical expert to support Financial, Sales and Inventory systems.
Job Responsibilities:
ADM requires the successful completion of a background check.
REF:111493BRBase pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:$71,100.00 - $133,300.00Salaried Incentive PlanThe total compensation package for this position will also include annual bonus Benefits and Perks
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by lawAbout ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.Req/Job ID111493BR#LI-Onsite Ref ID#LI-SU1
This is an Exempt level position.
Position Summary:
The Service Delivery Organization is committed to business technology support, service management, risk management, and relationship management in support of all applications and infrastructure towers. As a member of the Service Delivery Organization, the Technical Analyst will work closely with the Service Delivery Leader, Systems Analysts, Business Users, and Application and Infrastructure support teams to develop, document and deliver process and systems solutions which enable ADM’s strategy.
This role will be focused on the North American IBM Mainframe, serving as a technical expert to support Financial, Sales and Inventory systems.
Job Responsibilities:
- Designing, developing, testing and deploying new system enhancements and maintaining existing system functionality
- Provide technical design assistance and review of small or medium enhancements and projects
- Perform code review and approval to enforce coding standards across applications
- Write detailed technical designs for business requests, partnering with business and GT teams as needed
- Perform technical assessment of 3rd party solutions
- Provide technical expertise and support for merger and acquisition efforts.
- Provide regular and accurate status updates and other documentation to management and team members for assigned work
- Minimum 5 years programming experience with demonstrated increase in responsibilities
- Proficient with COBOL in mainframe environment
- Database experience with IMS/DB, DB2 and VSAM
- Significant CICS experience
- Extensive MVS JCL experience
- IMS DC, QUIKJOB, MQ experience a plus
- Financial, Sales and/or Inventory systems experience highlight desired
- Exhibits ability to work both in a geographically diverse team environment and independently
- Ability to maintain confidentiality
- Strong analytical, organization, time management, facilitation, and process management skills
- Demonstrated high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processes.
- Able to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing information
- Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed
- Maintains a positive work environment through teamwork & conflict resolution
- Strong problem resolution, judgement and decision making skills
- Bachelor’s degree related to Information Systems, Business or other relevant academic discipline with a minimum 4 years job experience in IT or process area(s) preferred
ADM requires the successful completion of a background check.
REF:111493BRBase pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:$71,100.00 - $133,300.00Salaried Incentive PlanThe total compensation package for this position will also include annual bonus Benefits and Perks
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
- Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
- Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
- Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
- Paid time off including paid holidays.
- Adoption assistance and paid maternity and parental leave.
- Tuition assistance.
- Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by lawAbout ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.Req/Job ID111493BR#LI-Onsite Ref ID#LI-SU1
- : Erlanger
- : KY - Kentucky
- : Information Technology