Key Responsibilities

• Administer and support business-critical applications in production environments.
• Deploy application releases and perform post-deployment validation.
• Troubleshoot application, SQL, IIS, and Windows-related issues.
• Perform SQL Server administration, including query execution, troubleshooting, backups, restores, and performance analysis.
• Manage Windows Server components including IIS, services, certificates, DNS, and Active Directory.
• Investigate and resolve production incidents within SLA.
• Review, update, and improve operational documentation and SOPs.
• Configure and maintain monitoring and alerting for applications.
• Participate in incident, problem, and change management activities.
• Work with development, infrastructure, database, and security teams to resolve issues.
• Participate in shift, standby, and weekend support as required.

Must-Have Skills

• Strong Windows Server administration experience.
• Good SQL Server administration and troubleshooting skills.
• Experience supporting enterprise applications in production.
• IIS/Web Server administration.
• Active Directory administration.
• Strong troubleshooting and analytical skills.
• Experience with deployment and release activities.
• Familiarity with incident, problem, and change management.
• Ability to write basic PowerShell or SQL scripts.
• Excellent communication and stakeholder management skills.
• Strong ownership, accountability, and customer-focused mindset.

Good-to-Have Skills

• Microsoft Azure fundamentals.
• VMware/vCenter administration.
• Oracle Database administration.
• Citrix administration and troubleshooting.
• Kubernetes/OpenShift exposure.
• Networking fundamentals (DNS, VPN, IPSEC, SMTP, SFTP).
• Monitoring tools such as SolarWinds, Nagios, PRTG, etc.
• Security and vulnerability management.
• Experience with automation and scripting.
• ITIL Foundation certification.
• Azure, VMware, SQL, or Security certifications.

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!