Senior System Administrator (Large International Retail Chain) at PILLARS – Cairo | Jobyssey

Our Client

The largest and fastest growing hard discount retailer in the region, with presence in Egypt, Morocco and KSA.
We are a technology driven company focused on leveraging the latest technology to provide the company with a competitive edge

Sector: IT Infrastructure
Department:Information Technology
Section: IT Infrastructure
Reporting to:Head of IT Infrastructure
Subordinates: 5
Working Days: 5 Days
Working Hours:8 Hours
Work Location: HQ/ Region HQ
Work Environment: Office / Field Office

Purpose:

Managing Windows Servers
User and Access Management
System Security and Compliance
Troubleshooting and Support
Backup and Disaster Recovery

Key Accountabilities:

Windows Server Administration Installing, configuring, and maintaining Windows Server operating systems, including Active Directory, DNS, DHCP, and Group Policy. Ensuring servers run efficiently with minimal downtime.
User Account & Access Management Managing user accounts, permissions, and security policies in Active Directory. Implementing role-based access controls (RBAC) to ensure proper access levels for users and groups.
System Security & Compliance Applying security patches, updates, and antivirus protections to prevent vulnerabilities. Enforcing security policies, auditing system logs, and ensuring compliance with IT security standards (e.g., ISO 27001, NIST).
Troubleshooting & Issue Resolution Diagnosing and resolving system failures, software issues, and network connectivity problems. Providing Level 2/3 support for escalated Windows-related incidents.
Backup & Disaster Recovery Managing system backups, replication, and recovery plans using tools. Ensuring business continuity in case of hardware failure or cyber incidents.
Performance Monitoring & Optimization Continuously monitoring system health, resource utilization (CPU, memory, storage), and performance bottlenecks using tools like Windows Performance Monitor, Event Viewer, and third-party monitoring solutions.
Software Deployment & Patch Management Deploying applications, updates, and patches across Windows systems using tools like WSUS, SCCM, or Intune to ensure systems remain up to date and secure.
Virtualization & Cloud Management Administering virtualized environments using Hyper-V or VMware, as well as managing cloud-based Windows infrastructure in Azure, AWS, or hybrid environments.
Automation & Scripting Utilizing PowerShell scripts and automation tools to streamline administrative tasks, such as user provisioning, system updates, and log analysis.
Documentation & Reporting Maintaining accurate documentation for configurations, system changes, troubleshooting procedures, and security policies. Providing reports on system performance, incidents, and compliance.

Educational Level

Bachelors degree Information technology, computer science, software engineering, or a related field.
Language Skills Very good in English
Work Experience 5-7 Years 7-10 Years
Technical Knowledge Proficient in Microsoft Windows software, including server, office, and
exchange.
Management and leadership skills.
Experience with Database management
Highly organized and detail-oriented.

Authorities:

IT Infrastructure, Systems, Database and Backup
Core & Technical Competencies:
Core Competencies Technical Competencies
Problem Solving
Projects Management
Systems Analysis
Virtualizations - Storage management

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