Systems Administrator

What You'll Be Doing

The Systems Administrator at Bank Iowa is responsible for providing support for the Bank's technology infrastructure and application systems. This person will maintain maximum efficiency and stability of the Bank's systems through accurate and time completion of process and procedures.

• Provide reactive operational support with an emphasis on ticket resolution, ticket escalation, troubleshooting, and resolution.
• Perform proactive system administration including maintenance, patching, lifecycle management, and monitoring.
• Participate in project work and implementations with partial ownership of assigned initiatives.
• Administer Microsoft 365 services including Entra ID, Intune, and Copilot Studio.
• Administer virtualization platforms including Hyper-V.
• Provide working-level networking support for Meraki, Aruba, or Juniper switching environments.
• Participate in information security operations including system hardening, log review, vulnerability remediation, and incident response.
• Assist with regulatory exams and audits including evidence gathering and remediation.
• Create and maintain technical and audit documentation.
• Partner with internal business units to translate technical solutions into business outcomes.
• Coordinates various vendors when additional in-depth technical assistance or telecom support is needed.