Systems Administrator I (Kansas City, KS)

If you are someone wanting to make a difference in the communities that we serve and join one of the strongest large banks in Kansas City, then Security Bank of Kansas City has a career for you. In addition to our compensation and benefits packages, Security Bank offers full-time employees 11 paid holidays, rewarding and challenging growth opportunities, generous paid time off and discounted banking services.

Position Summary

The Systems Administrator I role primarily involves managing Windows endpoints using Microsoft Intune, as well as assisting in the administration of company-owned iOS and BYOD mobile devices. In addition, you will provide basic support for Windows server environments, contributing to monitoring, patching, and day-to-day operations. This role will also assist in administering, managing, and maintaining the successful and continued operation of the bank’s servers and server-based applications.

Essential Duties & Responsibilities

The duties include but are not limited to the following:

• Assists and supports the Infrastructure Team in delivering professional quality computing expertise to the Information Technology department.
• Enroll, configure, and maintain Windows 11 endpoints using Microsoft Intune.
• Deploy applications, updates, and patches through Intune.
• Monitor compliance, security baselines, and device health.
• Troubleshoot endpoint issues and escalate as needed.
• Intune administration and general software deployment for an enterprise environment.
• Application deployment includes customization tools such as Microsoft, Adobe and Java.
• Assist with configuration and support for company-owned iOS devices.
• Help manage BYOD iOS and Android devices through Intune’s MDM and MAM tools.
• Testing and installation of service pack upgrades, hot fixes and third-party application upgrades as needed.
• Create, maintain, upgrade, and deploy Server and Desktop Operating Systems and Intune’s associated infrastructure capability.
• Perform routine checks on Windows Server systems (e.g., disk usage, services, event logs).
• Assists and supports the Infrastructure Team in managing, monitoring, and maintaining all servers, server-based applications (such as email, email filtering, email archiving, Web filtering, file and print services), backup/restore functions, and directory services management.
• Implements best practices for administering and securing servers and server-based applications.
• Participates in providing server performance monitoring, reporting, evaluation, and optimization.
• Proactively and assertively address issues as they arise. Advises management on networking requirements and problems. Makes cost-effective recommendations.
• Participate in developing and documenting procedures for managing servers, including the development, and testing of business continuity plans.
• Installs, configures, and troubleshoots server operating systems, network operating systems, and server-based application software as directed including backup/restores and troubleshooting.
• Serves as an escalation point/resource for Level I Technicians to resolve workstation-related and application-related issues.
• Proactively and assertively address issues as they arise.
• Coordinates with staff at various levels within Security Bank of Kansas City and with vendors and consultants, as directed.
• Performs other related duties as assigned or directed.