Staff Software Engineer, Elixir

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

As a Staff Engineer, you are the technical anchor for your product team. You set the direction, raise the bar, and make the engineers around you more effective. You are not managing people — you are managing the technical trajectory of a team building Elixir systems that directly power Stord's core operations. That means writing code, leading design, shaping the roadmap, and being the person your teammates come to when the problem is hard.

Overview

Stord is building the operating system for modern supply chain — a unified platform handling Order Management, Warehouse Management, Transportation, and Consumer Experience for brands doing over $10B in commerce annually. The core of that platform runs on Elixir — fault-tolerant, concurrent, and built for the throughput that supply chain operations demand. Keeping it reliable, coherent, and fast as the product evolves and the team grows is not automatic. That is what this role exists to ensure.

As a Staff Engineer, you are the technical anchor for your product team. You set the direction, raise the bar, and make the engineers around you more effective. You are not managing people — you are managing the technical trajectory of a team building Elixir systems that directly power Stord's core operations. That means writing code, leading design, shaping the roadmap, and being the person your teammates come to when the problem is hard.

This role operates across Stord's core product surface: OMS, TMS, WMS, and Consumer Experience. The systems are distributed, the throughput is real, and the expectations are high. If you want to be the technical force multiplier for a high-output Elixir team working on problems at meaningful scale — keep reading.

Why This Role

• Technical anchor for a high-stakes system — the Elixir services you lead power order routing, warehouse operations, and transportation management for $10B+ in commerce annually

• Real technical influence — you drive how the team works, what gets built, and how it gets built, with the backing of engineering leadership and a strong Principal Engineering community

• AI-forward environment — Stord has made AI adoption a company-level mandate; you will work in an environment where agentic workflows, AI-assisted development, and intelligent tooling are the norm, not the exception

• Greenfield technical leadership — you will shape standards, patterns, and practices that the team builds on, with direct input into the Principal Engineering Group's org-wide decisions

• Visibility that matters — Staff Engineers at Stord have direct influence on roadmap, architecture, and cross-team technical direction

What You'll Do

Technical Leadership

Drive technical direction for your team — ensuring alignment between what is being built, how it is being built, and what the product actually needs. Identify technical risks early, surface tradeoffs clearly, and push for decisions that hold up at scale. Lead design reviews and code reviews with the same rigor. Bring a strong technical perspective into roadmap and planning conversations — influence priorities, not just execution.

Technical Execution

Write high-quality, maintainable Elixir across the stack. Architect and implement scalable, fault-tolerant services that leverage OTP supervision trees, GenServer patterns, and Elixir's concurrency model for real production workloads. Build and maintain event-driven systems, data pipelines, and integrations that power core product workflows. Own the performance, reliability, and security posture of your product area. Work hands-on with GCP and modern infrastructure. Use AI coding tools — Claude Code, Cursor, or equivalent — as a core part of your development workflow, every day.

Agentic Workflow Integration

Identify opportunities within your product area to introduce agentic workflows that reduce manual toil, accelerate development, and surface intelligence to operators and customers. Collaborate with the AI and Platform Services teams to consume shared agent infrastructure, skill libraries, and MCP integrations from within the Elixir stack. Establish patterns within your team for how AI-assisted development is done well — not just adopted, but done with judgment and quality.

Mentorship & Team Elevation

Guide junior and mid-level engineers through direct feedback, code review, and design collaboration. Raise the team's overall technical capability over time — not by gatekeeping, but by making good Elixir and OTP habits contagious. Be the person who makes other engineers better, not just the person who ships the hardest problems.

Cross-Team Contribution

Contribute to cross-team technical initiatives alongside other Staff and Principal Engineers. Participate in the Principal Engineering Group's TDD review process and office hours. Surface Elixir-specific patterns and decisions that benefit teams beyond your own — and feed back to the Principal Engineering Group when org-wide guidance needs refinement based on what you are seeing in practice.

What We're Looking For

Required

Elixir / Phoenix / OTP (4+ years, 7+ years total engineering) — Deep, production-hardened expertise in Elixir, Phoenix, and OTP. You have designed fault-tolerant supervision trees, operated distributed systems under real load, and have strong, well-formed opinions about what makes Elixir systems maintainable and safe to operate at scale.

Staff-level technical leadership — Proven track record driving technical direction for a team in production. You have been the go-to Elixir resource before and you know what that actually requires.

Distributed systems & scalable architecture — Experience designing and operating complex, distributed, high-throughput systems in production. You understand the failure modes, the backpressure mechanisms, and the tradeoffs that matter when concurrency is your primary tool.

Event-driven architecture — Deep experience building event-driven systems and working with event streaming platforms (Kafka, Pub/Sub, or equivalent) at production scale.

Database & persistence — Strong SQL fundamentals and experience with PostgreSQL at scale. You model data well and write queries that perform under real load.

Cloud platforms — Hands-on experience with GCP or equivalent. Familiarity with containerization (Docker) and orchestration (Kubernetes).

Observability — You instrument your systems in production and define what good looks like for your team. You know what to measure, how to debug distributed Elixir failures, and how to make production legible to the engineers who are on call.

Directed AI-Assisted Development — You use AI coding tools (Claude Code, Cursor, Codex, or equivalent) as your primary productivity multiplier. You maintain independent technical judgment and produce high-quality results — you do not accept raw model output uncritically. This is a hard requirement.

Required Soft Skills

Ownership & Accountability — You own features end-to-end and take pride in what you ship. You follow through from design to production and don't drop things.

Strong Communication — You can explain technical decisions and trade-offs to engineers, PMs, and stakeholders. You ask good questions and listen well.

Collaborative Approach — You work well with others, give constructive code review feedback, and actively seek input from teammates.

Production Mindset — You prioritize reliability and user impact. You think about failure modes, monitoring, and operational concerns as part of your design process.

Learning Agility — You're comfortable with rapidly evolving AI/ML technologies and tools. You stay current without chasing hype.

Strongly Preferred

• Experience with Phoenix LiveView, distributed Erlang clusters, and advanced OTP patterns

• Experience with event streaming at scale (Kafka, Pub/Sub, or similar)

• Familiarity with Stord's broader stack: TypeScript, Kafka, GCP

• Experience building or consuming internal developer platforms or shared service infrastructure

• Familiarity with agentic AI development patterns (tool calling, MCP, agent orchestration)

Nice to Have

• Domain knowledge in logistics, supply chain, OMS, TMS, or WMS

• Experience with workflow orchestration tools (Temporal, Prefect, Airflow, or similar)

• Contributions to open-source Elixir projects or the broader community

• Familiarity with frontend technologies (React, TypeScript) — useful for working across integration boundaries

• Previous startup or high-growth company experience

What Success Looks Like

In your first 30 days, you have embedded deeply with your product team, mapped the technical landscape of the Elixir systems you own, and made at least one meaningful contribution — a design decision that changed the approach, a code review that raised the bar, or a shipped improvement that mattered. By 90 days, you are the trusted technical voice on your team: driving architecture decisions, setting quality patterns for Elixir and OTP usage, and actively identifying where AI-assisted workflows can accelerate delivery. By six months, the team ships faster and with higher confidence because you are on it — the patterns you established are being followed, the engineers around you are measurably stronger, and engineering leadership can point to concrete outcomes your technical direction produced.

About Stord

Stord is a cloud-based supply chain platform that enables brands to compete and grow through end-to-end logistics solutions. We process over $10B in commerce annually and operate across Order Management (OMS), Warehouse Management (WMS), Transportation Management (TMS), Consumer Experience, and Demand Planning. We are backed by leading investors and are rapidly scaling our engineering organization to match our ambitions.