Member of Technical Staff, Platform Engineering

Position Title: Member of Technical Staff, Platform Engineering

Location: Bangkok, Thailand

Join social.plus!

social.plus is on a mission to help brands and creators own their communities instead of renting them on third-party social platforms. As engagement on traditional social media declines and algorithms become more unpredictable, social.plus empowers enterprises to build curated digital communities directly within their own apps, driving higher engagement, retention, and lifetime value.

For consumer apps, engagement is everything. social.plus is designed to help brands keep users inside their ecosystem rather than losing them to external platforms. By embedding community features within an app, brands can foster deeper interactions, increase user retention, and unlock new monetization opportunities.

Your impact:

You’ll work as a platform engineer, focused on backend services and deployment. The work spans the breadth of our platform: the core community use-cases (feeds, chat, social and moderation features), community intelligence (turning engagement signal into reliable, productized intelligence), and a new agentic platform built into our products

You’ll move across backend APIs, infrastructure and deployment, data pipelines, and the AI-assisted engineering systems that let us ship fast without dropping the quality bar. You own things end-to-end, from design through production and operation.

Your team:

You'll join a team working on the forward edge of the platform — exploratory engineering and architecture, AI-assisted engineering infrastructure, internal tooling, intelligence systems, and the path that takes new capabilities to production-ready. It's a lean team with wide scope and meaningful influence over what gets built.

Your day-to-day responsibilities:

• Build and run backend platform services — APIs, real-time infrastructure, event ingestion, and the workloads behind core community features, intelligence, and AI/agentic capabilities.
• Own deployment and operations — CI/CD, containerized services, rollout safety, observability, and cost-aware infrastructure. Operational readiness is part of “done,” not cleanup.
• Design API and event contracts that SDKs, Admin Console, customer systems, and internal tools consume predictably.
• Bring a product mindset — with the autonomy to help shape what we build and why, turning intelligence and AI/agentic capabilities into products customers use.
• Work AI-native by default — use AI tools for implementation, debugging, tests, and review; write specs that humans and agents can both execute; improve the system when AI output fails so the same class of mistake recurs less.

Your ideal profile:

You are a backend/platform engineer who thinks beyond individual tickets. You care about contracts, reliability, observability, supportability, and how other teams consume the systems you build. You are comfortable using AI as part of your engineering workflow, but you still hold the quality bar yourself.

• Strong, broad software engineering — comfortable across backend, infrastructure, and data, and willing to go wherever the problem is on a lean team.
• Solid production backend experience: APIs, services, databases, distributed systems, and real operational tradeoffs.
• Deployment and reliability fluency: CI/CD, containers/Kubernetes, observability, and cost discipline.
• API and contract thinking — you design for the teams and systems that consume your work.
• Uses AI as a normal part of engineering and evaluates generated output rigorously — you hold the quality bar yourself.
• Production ownership instincts: incidents, rollout safety, and post-release accountability.

Nice to have

• B2B SaaS, developer/API platforms, real-time infrastructure, social/community, messaging, moderation, or analytics/customer-data products.
• Experience building with AI coding agents, structured context, and evidence-based or deterministic validation workflows.
• Turning recurring production or support failures into automated checks and quality gates.

What’s in it for you:

• Be part of a category-defining company: We’re changing how brands build communities.
• Global, remote-first culture—work with top talent across different countries: You are required to work from the office 3 days a month. The rest of the days, you are free to work wherever you feel most productive in Thailand.
• Visibility, Inclusion, and Autonomy: We’ll provide guidance and support while granting you full visibility into your achievements, inclusion in all team meetings to absorb as much as you can, and the freedom to propose your ideas. Proactivity is highly valued and encouraged at all times.
• Company-Sponsored Sports Sessions: Stay active and connect with colleagues! We sponsor various sports like badminton, tennis, and pilates to keep you moving and having fun together offline.
• Global Diversity: You’ll work with an international team of professionals with a hugely diverse cultural background that embraces 15 nationalities.
• Life Assurance & Private Healthcare: Your insurance plan includes dental care, so your smile is covered too!
• Annual Health Check-Up: Stay on top of your well-being with an annual health check-up.
• Mental Health Support: Take care of your mind with an allowance to reimburse therapy sessions up to a certain limit. Your mental health matters!
• Unlimited Paid Vacation Days: Recharge and disconnect whenever you need – the time is yours to take!

social.plus is an equal opportunity employer and welcomes applications from all qualified individuals regardless of ethnicity, sex, disability, religion/belief, sexual orientation or age.