Sr Solution Consultant

Powering the world’s payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACI’ers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Senior Solution Consultant in South Africa, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!

The purpose of the Senior Solution Consultant role is:

The Sr. Solution Consultant plays a key role in augmenting sales opportunities through understanding and addressing customer’s key challenges, and leveraging ACI solutions and technology. This role ensures that our customers and prospects maximize their long term relationship with ACI, and is critical in conveying the needs and opportunities in the marketplace to the Market Product Managers as we develop our solution product strategies and roadmaps.

Working with the Market Product Managers and Product Marketing, the Sr. Solution Consultant will help define the key value propositions for the targeted market segments. This role will work closely with the sales organization and third party partners, and apply the market segment value propositions in the development of account plans, value propositions, and long term solution adoption strategies for ACI’s customers and prospects.

The role requires in-depth industry business insight, an understanding of the strategic and long term approach ACI’s customers should execute when using our solutions, a strong grasp of how ACI’s solutions can add real value for our customers, and an ability to work directly with new customers.

A typical day at ACI for a Sr Solution Consultant is:

Sales and Implementation

• Participates as strategic product representative in end-to-end sales process and contributes to the development of specific opportunities.

• Defines value propositions and long term solution strategies for specific opportunities to assist Sales in progressing deals in line with strategic sales plans.

• Successfully defines and obtains agreement regarding customer requirements.

• Identifies business development opportunities through scoping customer and external industry engagements.

• Identifies and provides advice and business consultancy to prospects/customers on solution design options, and impacts of modifications on the existing system.

• Ensures that all client business objectives are met as identified through the sales process and planned for in the implementation process.

• Builds presentations, proposals, and papers designed to assist in the sales of product solutions.

• Collaboratively works with other solution consultants, account representatives, customer managers, project managers, and the executive leadership team.

• Develops value propositions within multiple industry and product families.

• Works in an independent environment.

• Works at an expert level for both product and industry in the sales arena.

• Works on medium complexity accounts and opportunities.

Learning and Development

• Creates and executes against an individual development plan with management support.

• Strives for more competency development.

• Desires and capitalizes on continual development in the workplace within their industry discipline.

Communication and Executive Presence

• Contributes market perspective to development of solution/product roadmap and identifies and produces key value propositions (use cases) in their segment.

• Supports Market Product Managers and Product Marketing in defining the unique differentiators for ACI solutions in the marketplace and development of the value map.

• Maintains value proposition tool, algorithms, and KPI’s, and updates ROI calculators by working with the Account Executive for their specific accounts.

• Clearly indicates expertise through effective communication and strong business acumen.

• Organizes and expresses business value and overcomes customer objections.

• Perform other duties as assigned

• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills, and Experience required for the job:

• Bachelor’s degree in a related field or equivalent experience in software development
• Four years of related work experience
• Strong verbal and written communication skills
• Strong collaborative, analytical, and problem-solving skills
• Ability to understand and communicate business value to their team(s), stakeholders, and customers

Preferred Knowledge, Skills, and Experience needed for the job:

• Excellent facilitation, accountability, leadership, and organizational skills
• Ability to operate as a change agent, influences and drives improvements at all levels

Core Capabilities:

We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together:

• Ensure Accountability: holding self and others accountable to meet commitments.

• Drives Results: consistently achieving results, even under tough circumstances.

• Customer Focus: building strong customer relationships and delivering customer-centric solutions.

• Cultivate Innovation: creating new and better ways for the organization to be successful.

• Collaborates: building partnerships and working collaboratively with others.

• Courage: stepping up to address difficult issues, saying what needs to be said.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at Job ID: 19819

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.

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