The Senior Enterprise Systems Administrator & Automation Engineer helps Whistle Express strengthen the systems, data, workflows, and automation routines that support Finance, Accounting, Operations, and other business teams.
This role partners closely with business leaders and system users to make enterprise platforms easier to use, better governed, and more connected to the way work actually gets done across a fast-paced, multi-site organization.
At this level, success is measured by whether NetSuite, Concur, Workday, AI tools, and other business applications help the company move faster, reduce rework, protect data quality, and give leaders more reliable visibility into the business.
The system is not the work. It is how the work becomes easier, cleaner, and more reliable.
(NetSuite, Concur, AI & Business Applications)
What You'll Do
Enterprise Systems Partnership and Ownership
- Serve as the primary administrator, technical expert, and business partner for NetSuite, Concur, and other enterprise platforms.
- Translate business requirements into practical system configuration, including workflows, forms, roles, permissions, approval routing, dashboards, reports, and controls.
- Manage system releases, enhancements, testing, and change management activities.
- Maintain system documentation, governance standards, support procedures, and repeatable routines that make enterprise applications easier for leaders and users to understand and apply consistently.
- Act as the primary escalation point for complex system issues, data integrity concerns, configuration questions, and adoption barriers.
Business Process Automation and Continuous Improvement
- Identify opportunities to eliminate manual work, reduce rework, and improve consistency through system configuration, workflow automation, and AI-enabled solutions.
- Design and implement automated business processes that support Finance, HR, Operations, Procurement, Accounting, and other teams with practical, scalable execution.
- Partner with leaders to streamline high-volume workflows, including:
- Employee reimbursement processes
- Financial close activities
- Measure and communicate productivity gains, adoption progress, and business impact from automation initiatives.
NetSuite, Concur, and Workflow Optimization
- Own system performance, configuration, workflow design, and user experience improvements.
- Design scalable approval structures and business rules.
- Optimize reporting, dashboards, saved searches, and analytics capabilities.
- Improve spend visibility, compliance controls, and financial reporting.
- Partner with Accounting and Finance to maximize ERP capabilities, improve controls, and reduce manual processing without adding unnecessary complexity.
Integrations, Data Governance, and Controls
- Manage relationships and data flows between enterprise systems and third-party platforms.
- Coordinate integration design, testing, and troubleshooting.
- Ensure data consistency and integrity across business systems.
- Build data governance practices, validation controls, and documentation that protect confidence in reporting and decision-making.
- Support API integrations, middleware solutions, and vendor troubleshooting as needed.
Reporting, Analytics, and Decision Support
- Design dashboards and reporting solutions that give leaders clear, actionable visibility into business performance.
- Develop KPIs and system-based reporting routines that help leaders understand trends, risks, and opportunities earlier.
- Improve visibility into spending, labor, site performance, and business trends.
- Partner with leadership to create scalable reporting frameworks that connect data to practical business action.
Cross-Functional Partnership and Change Adoption
- Serve as the bridge between business teams, technology partners, vendors, and system users.
- Translate operational and finance requirements into technical solutions.
- Lead discovery sessions, process reviews, testing routines, and rollout planning for system enhancements.
- Train users, reinforce adoption, and build tools that make new capabilities easier to understand and use consistently.
Where You Lead, Shape & Escalate
Lead
- Enterprise applications administration, configuration, governance, and user support
- Workflow design, automation initiatives, AI adoption, reporting, analytics, and system documentation
- User training and support on various business systems
Shape
- Enterprise systems roadmap, automation strategy, AI use case development, and business process redesign
- Business process redesign
Escalate
- System outages, data integrity concerns, security issues, integration failures, vendor-related risks, compliance concerns, or adoption issues that could affect business continuity
Qualifications
Required Qualifications
- 5–8+ years of progressive enterprise business systems administration, business applications, or systems operations experience.
- Deep hands-on experience with NetSuite ERP required.
- Strong Concur administration experience required.
- Experience translating business needs into system configuration, workflow automation, reporting, and process improvement.
- Experience supporting Finance, Accounting, HR, Operations, Procurement, or other cross-functional business teams.
- Proven ability to implement system enhancements, manage change, train users, and improve adoption in a fast-paced environment.
Technical Expertise
- ERP and financial systems architecture
- Workflow configuration and automation
- Reporting and dashboard development
- Data governance and controls
- Systems integrations and APIs
AI & Emerging Technologies
- Experience leveraging AI tools within enterprise platforms.
- Understanding of generative AI, intelligent automation, and machine learning applications.
- Ability to evaluate business use cases and quantify value from automation initiatives.
- Familiarity with AI governance and responsible use principles.
This is a role for someone who sees systems as a way to make the business stronger, faster, cleaner, and easier to run.
Base Pay Range
$81,800.00 - $146,100.00