Solutions Engineer at mto – Los Angeles | Jobyssey

Job Description

Solutions Engineer

Position Type:

Full Time

Exempt

Offsite (work in-office based on business needs.)

Must be within commutable distance to the office

Location: LA

Residency Requirements:

Los Angeles and San Francisco Offices: For all positions based in the Los Angeles and San Francisco offices, residency within the state of California and within a reasonable commutable distance to the assigned office is required depending on the firm's discretion and the nature of the role.

Salary Range: $125,000 - $145,000*

*The salary range is the one that Munger, Tolles & Olson LLP reasonably expects to pay for this position. The salary range does not guarantee, obligate, nor set expectations of an applicant’s wage in the event of hire. The posted range is only one component of Munger, Tolles & Olson LLP’s Total Rewards package.

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SUMMARY

The Solutions Engineer is responsible for the design, implementation, integration, and ongoing optimization of the firm’s business systems and technology solutions. This role serves as a technical and solution design resource, partnering with stakeholders to understand business requirements, architecting scalable and efficient solutions, and executing technical configurations, integrations, automations, and custom development activities.

The Solutions Engineer collaborates across departments to improve business processes; automate processes, data flow and reporting capabilities; support system governance and security standards; and ensure technology solutions align with firm objectives and operational needs. This role requires both strategic problem-solving and hands-on technical expertise across enterprise applications, integrations, databases, and automation platforms.

Job Functions & Responsibilities

Description of Functions & Responsibilities:

SOLUTION DESIGN AND ARCHITECTURE

Partner with stakeholders to gather, analyze, and document business and technical requirements.
Design scalable, secure, and efficient technology solutions aligned with firm objectives and operational workflows.
Develop system architecture diagrams, data flow designs, and integration strategies.
Evaluate existing systems and processes to identify opportunities for automation, optimization, and modernization.
Recommend platforms, tools, and technical approaches based on business needs, feasibility, and long-term sustainability.
Ensure solutions align with data governance, security, compliance, and architectural standards.

SYSTEMS CONFIGURATION AND DEVELOPMENT

Configure and customize enterprise applications, including Dynamics 365, Power Platform, and other firm systems.
Develop custom business applications, workflows, forms, dashboards, and automations.
Build and maintain Power Apps, Power Automate flows, APIs, and custom integrations.
Modify and maintain database schemas, entities, tables, and application configurations.
Write, test, and maintain efficient, scalable, and maintainable code and technical solutions.
Support deployment activities and system releases.

SYSTEMS INTEGRATION AND APIs

Design, implement, and maintain integrations between internal and external systems.
Develop and manage APIs, connectors, ETL processes, and automated data flows.
Ensure data accuracy, consistency, and integrity across systems and platforms.
Troubleshoot integration failures, synchronization issues, and data discrepancies.
Collaborate with vendors and internal teams on integration architecture and connectivity requirements.

SYSTEMS CONFIGURATION AND DEVELOPMENT

Ensure the integrity, security, and availability of applications and databases.
Investigate and resolve complex system, application, and integration issues.
Monitor database performance and optimize system configurations.
Perform regular backups and implement disaster recovery procedures.
Manage user access and permissions, ensuring appropriate data security.
Apply updates, patches, and fixes as needed.

PROJECT COLLABORATION & DELIVERY

Participate in technical projects from planning through implementation and rollout.
Assist with project scoping, requirements gathering, technical assessments, and solution feasibility analysis.
Collaborate with project managers, vendors, developers, and business stakeholders to ensure successful delivery.
Lead and support testing, validation, user acceptance testing (UAT), and production deployment activities.
Manage multiple assignments and priorities within established timelines.

SECURITY AND COMPLIANCE

Support the implementation and enforcement of system security controls and governance policies.
Maintain appropriate access controls, permissions, and data protection measures.
Ensure solutions comply with firm policies, security requirements, and regulatory obligations.
Participate in system audits, risk assessments, compliance initiatives, and vulnerability testing.
Monitor database access logs and perform security audits to detect and mitigate potential risks.

TESTING AND DEVELOPMENT

Implement testing methodologies to ensure system reliability and quality.
Develop test plans and perform unit testing of solutions.
Support the deployment and release management processes, including migration across environments.

CONTINUOUS IMPROVEMENT

Stay updated with the latest system features and capabilities.
Research emerging technologies, platforms, and industry best practices.
Recommend enhancements and innovative solutions to improve firm operations and service delivery.
Participate in evaluation, testing, and rollout of new technologies and tools.
Contribute to long-term technology strategy, modernization efforts, and system roadmap planning.
Maintain current knowledge of enterprise applications, automation platforms, integrations, and AI-enabled technologies.
Contribute to the development and maintenance of development standards and best practices.

DOCUMENTATION AND TRAINING

Create and maintain technical documentation, including system architecture, configurations, process flows, and support materials.
Generate reports on system performance, issues, and enhancements.
Contribute to the development and maintenance of technical documentation standards and best practices.
Provide knowledge transfer and training to system administrators, support staff, and end users.
Performs other duties as assigned or as necessary to support the ongoing needs and evolving objectives of the firm and department.

Tools

Microsoft Dynamics 365
Microsoft Power Platform (Power Apps, Power Automate, Power BI)
Azure Data Lake
SQL
Microsoft 365
Other business applications

Minimum Job Qualifications

Minimum of 5 years of experience in systems engineering, solutions engineering, application development, or related technical role.
Experience designing, implementing, and supporting enterprise business applications and technical solutions.
Ability to translate business requirements into scalable and sustainable technical solutions.
Strong knowledge of system architecture, systems integration, APIs, data flows, and automation technologies.
Hands-on experience configuring Dynamics 365 and Power Platform components, including Power Apps, Power Automate, Power BI, and related Microsoft technologies.
Experience with relational databases, data modeling, SQL, and data management best practices.
Strong analytical, troubleshooting, and problem-solving skills with the ability to diagnose and resolve complex technical issues.
Ability to work independently and within a team, managing multiple projects simultaneously.
Ability to conduct research and develop solutions with minimal supervision.
Knowledge of security, access controls, data governance, and compliance best practices.
Knowledge of testing practices and quality assurance processes.
Excellent problem-solving and analytical skills.
Strong attention to detail and commitment to delivering high-quality solutions and documentation.
Effective communication and interpersonal skills.

Physical Demands

Writing, typing, reading, speaking, hearing, seeing, sitting, bending, reaching

Working Conditions

Quiet office environment in a high-rise building, seated the majority of the time

Direct Reports

None

Competencies

Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Being resilient: Rebounding from setbacks and adversity when facing difficult situations.

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Customer focus: Building strong customer relationships and delivering customer-centric solutions.

Drives results: Consistently achieving results, even under tough circumstances.

Situational adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.

Manages ambiguity: Operating effectively, even when things are not certain or the way forward is not clear.

Plans and aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.

Optimizes work processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

The Solutions Engineer role is an amazing opportunity available on our team of professionals at Munger, Tolles & Olson, LLP! We offer competitive pay, benefits and an opportunity to make an impact in today’s world.

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About Munger, Tolles & Olson

Munger, Tolles & Olson has topped The American Lawyer’s A-List a record eleven times, and maintains the highest average A-List ranking in the history of the award.

We strive to hire only the most qualified and creative lawyers. We believe that clerkships provide valuable experience. In this regard, nearly 75% of our lawyers and over 80% of our litigators served as law clerks to federal or state judges and sixteen attorneys were clerks to U.S. Supreme Court Justices. We recruit and retain the best professional talent to support our Attorneys with a focus on service and excellence. We have a full spectrum of functional positions including Information Technology, Information Security, Accounting, Human Resources, Legal Support, and Marketing.

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MTO is an equal opportunity employer and does not discriminate in employment on the basis of race, including but not limited to hair texture and protective hairstyles (for example, braids, locks, and twists), color, ethnicity, religion, gender, gender identity or expression, pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth and breastfeeding, marital or domestic partner status, parental or family care status, national origin, ancestry, age, sexual orientation, disability or medical condition, genetic characteristic, political affiliation, military or veteran status, or any other characteristic protected by federal, state or local law. It is the policy of Munger, Tolles & Olson LLP to prohibit discrimination, unlawful harassment (including sexual harassment), and retaliation. This commitment prohibits such conduct by any individual involved in MTO’s operations and by anyone doing business with or on behalf of Munger, Tolles & Olson LLP.

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We are a talent-first Firm and are always looking for great people. We encourage you to apply even if the level of this position is not an exact match to your qualifications. This may not guarantee your placement into the opening; however, it is always worth exploring if there is an opportunity for the future.

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Munger, Tolles & Olson LLP (MTO) does not accept unsolicited resumes from 3rd parties or agencies. Any unsolicited resumes and profiles received from 3rd parties or agencies will be considered property of MTO and no fees will be due or paid. If you wish to become an approved Agency with MTO, please contact a member of the MTO Talent Acquisition Team.

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