Sr. Business Analyst

Job Summary

We are seeking an experienced Senior Business Analyst to support an integrated Governance, Risk, and Process Management Program focused on IT governance, management controls, enterprise risk management, process improvement, and technology implementation in a government environment.

The ideal candidate will have strong experience in business analysis, requirements gathering and traceability, technical/functional analysis, governance, risk management, process improvement, operating-model development, and stakeholder management. The role is primarily focused on business analysis and requirements engineering, with the technical ability to support SaaS and enterprise technology deployments in a government environment.

Key Responsibilities

• Analyze current-state governance, risk, tasker, controls, and business processes; identify gaps, bottlenecks, duplication, rework, ownership issues, dependencies, and improvement opportunities.

• Conduct business process discovery and gather, analyze, document, validate, prioritize, and manage business, functional, and technical requirements.

• Develop and maintain requirements traceability matrices, user stories, use cases, acceptance criteria, business rules, and other requirements artifacts.

• Translate business needs into clear, actionable, and testable requirements and work with technical/product teams to resolve gaps, dependencies, integration needs, and implementation constraints.

• Support SaaS, enterprise application, workflow, and technology implementations in a government environment, including security vetting, security reviews, compliance/approval processes, testing, deployment readiness, and adoption.

• Work with the Groundswell team and technical stakeholders throughout requirements analysis, implementation, testing, deployment, and stabilization.

• Develop current/future-state process models, target operating models, SOPs, process maps, RACI matrices, controls, decision logs, and implementation documentation.

• Apply COBIT-aligned governance and controls, assess gaps and redundancies, and support governance, risk, and control improvements.

• Develop risk-management frameworks and support risk-treatment planning, including owners, mitigation activities, milestones, dependencies, resources, readiness, outcomes, and completion criteria.

• Develop transformation/process-improvement roadmaps and standardized processes for intake, prioritization, approval, escalation, tracking, closure, and change control.

• Maintain risk, issue, tasker, decision, process, and improvement registers, and support Tasker Tracking System capabilities for ownership, workflow, notifications, escalation, evidence, and reporting.

• Develop executive dashboards, metrics, and reports covering governance, risks, taskers, process improvements, performance, dependencies, and implementation status.

• Facilitate working sessions with executives, program managers, technical teams, product teams, process owners, service owners, and governance bodies.

• Support organizational change, stakeholder adoption, training, readiness, maturity assessments, lessons learned, and continuous improvement.

Required Qualifications

• Bachelor's degree in Business Administration, IT, Computer Science, Management, or related field, or equivalent experience.

• 7+ years of experience in business analysis, requirements management, process management, governance, risk management, or related disciplines.

• Strong experience with requirements gathering, analysis, documentation, validation, traceability, and business/functional/technical requirements.

• Experience with enterprise/IT process analysis, current/future-state modeling, workflows, SOPs, and operating models.

• Experience supporting technology implementations, SaaS, enterprise applications, or workflow platforms.

• Experience identifying technical dependencies, integration requirements, security considerations, and implementation constraints.

• Strong understanding of IT governance, risk management, internal controls, and process management.

• Experience with COBIT or comparable governance/control frameworks.

• Experience with risk registers, action/task trackers, decision logs, process inventories, dashboards, and management reporting.

• Strong analytical, documentation, facilitation, presentation, and stakeholder-management skills.

Preferred Qualifications

• Federal government/public-sector IT experience.

• Experience with government SaaS/technology deployments and security vetting, security reviews, compliance, or technology authorization processes.

• COBIT 2019 experience.

• Appian or other workflow/case-management platform experience.

• Knowledge of enterprise risk management, internal controls, and compliance frameworks.

• Experience with organizational change management, stakeholder adoption, tasker management, and executive reporting.

• Certifications such as CBAP, PMP, CISM, CRISC, CGEIT, ITIL, or COBIT are a plus.