Solution Consultant

Overview:

RMIT Vietnam is seeking a Solution Consultant acts as a trusted advisor between business stakeholders and technology teams, translating complex business needs into practical, scalable technology solutions that support RMIT's strategic objectives. The role leads discovery, requirements analysis, solution evaluation, and stakeholder engagement to drive successful digital and business transformation initiatives.

WHY JOIN RMIT VIETNAM?

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.

WHAT WE OFFER

• Competitive remuneration VND package for Vietnamese candidates.

• 13th month Tet bonus

• Private Health insurance for you and your family, plus Personal Accident Insurance

Other benefits

• Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)

• Professional development and career advancement

• Access to state-of-the-art facilities and resources

• A vibrant and diverse campus life and more!

POSITION SUMMARY

The Solution Consultant partners with the Business Technology Partner (BTP) in the provision of services provided by Strategy, Engagement and Innovation function. These include: Strategic and Business Planning, Demand Management and Prioritisation, Solution Consulting, High Level Analysis, Project Investment Planning, Stakeholder Relationship Management and the development of Conceptual Architecture.

They utilise a breadth of skills covering business analysis, consulting, problem solving, solution design and basic project management in their day-to-day operations and should enjoy a varied workload with new challenges presenting themselves on a regular basis and multiple tasks/deliverables to manage.

They require highly developed stakeholder engagement skills and are expected to work closely with mid-to senior level business stakeholders in order to elicit their key internal business requirements and then determine appropriate solution options that will meet the both the stakeholder’s and the University's needs.

The Solution Consultant is an integral part of the Business Technology Partner team working closely with the Business Technology Partner, Business Analysts and Architects as well as a variety of other IT and business stakeholders.

Key Accountabilities Summary

• Work closely with senior stakeholders (both internal and external) to analyse highly complex business opportunities and problems and to then work collaboratively with them, and also other areas across the University, to determine suitable solutions

• Professionally manage expectations and complex interactions with business stakeholders, whilst diplomatically negotiating and addressing any queries or concerns regarding proposed solution options

• Elicit high level requirements, often from multiple areas of the University, using a range of techniques as required (business analysis, requirement workshops, business process modelling) and ensure they are documented and prioritised them appropriately

• Identification of effective solution options through extensive research and consultation with both internal and external parties and ensure that they address key stakeholders and University requirements

• Work closely with relevant internal/external stakeholders to triage and manage Initiatives via established frameworks (e.g. IT Architecture, CISO, Legal, Privacy, Procurement, Property Services Group and other applicable areas of the University) until the point of handover to Delivery Teams

• Collaboration with relevant Technology teams to obtain estimates, participate in planning rituals and agreed on project and enhancement delivery

• Manage internal relationships with other ITS teams in order to provide them with business input on the lifecycle management of IT services and assets

• Implement process improvements to all relevant ITS processes and methodologies

• Ensure detailed knowledge and understanding of the business areas supported by the ITS portfolio as well as a strong grasp of RMIT’s IT architectural principles, technology operating models and associated compliance requirements (Cybersecurity, risk, legal etc.)

• Stay abreast of business trends and technologies and provide expert advice to the BTP team of the application of those technologies within the education sector

• Other duties commensurate with the scope of the role.

Key Selection Criteria

• Strong consulting or customer facing background and, ideally, an understanding of the application of Information Technologies and ideally, their use within the education sector (5 Years minimum in consulting, BA or other customer facing role, ideally 10+)

• Direct previous experience and understanding of the key project methodologies employed in the delivery of technology-based projects (e.g. PMBOK, PRINCE 2, SAfe Agile)

• Highly evolved requirements elicitation and analytical problem-solving skills (Senior BA level or above)

• Proven ability to positively interact, negotiate with, influence and build consensus with a wide range of internal and external IT and business stakeholders, including senior members of management.

• Experience with the application of complex data models, logical architectures, different requirement gathering techniques, technology standards and architectural guidelines.

• Outstanding written and verbal communication skills.

• Outcomes-focused, with the ability to work autonomously, delivering quality outcomes to agreed deadlines.

• Ability to work on multiple highly complex initiatives simultaneously

• Strong facilitation and change leadership skills.

• Experience in Human Centred Design principles.

• Appointment to this position is subject to passing a <Insert mandatory check i.e. Working with Children> check.

• Ability to display appropriate behaviours in line with the position, RMIT Values and RMIT Leadership Model.

More information is available in the Job Description.

HOW TO APPLY

To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.

Please note that we will be running a rolling recruitment process, so please apply as soon as possible.

Compliance Requirements

All academic appointments at RMIT Vietnam must meet University and local regulatory requirements, including English proficiency, background checks, and (for international candidates) eligibility for a work permit.

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).

Further guidance will be provided during the recruitment process.

RMIT UNIVERSITY COMMITMENT

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

IMPORTANT NOTICE:

• Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.

• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.

• For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]

#RMITVietnam

Applications Close:

6 thg 9 2026 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.