Software Engineer - CX

Meet the Team

Cisco’s Customer Experience (CX) organization is one of the company's fastest-growing and most innovative teams, crafting a first-in-class digital experience for our customers and partners everywhere they connect with Cisco. CX Platform is a platform-centric to support the diverse requirements of the CX organization and is being built with emerging technologies includingpredictive AIandgenerative AItodrive additional customer success. We are at the epicenter of developing modern, cloud-native technologies that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, CX enables customers to maximize value with a simple, unified Cisco experience, driving accelerated time to impact. We deliver on time with high quality & urgency, and we drive decisions with data and transparency while leading with ownership & accountability.

Your Impact

You’ll work across multiple stacks and domains to build integrations and features that power the next generation of Cisco’s global platform.

• Design and implement both functional and non-functional backend features

• Lead by example: mentor and coach junior developers

• Drive advanced product integrations across Cisco’s product portfolio

• Work across multiple back-end technologies: Java, Python, other if needed

• Collaborate with other international teams to ensure end-to-end delivery.

Minimum Qualifications:

• 4+ years of hands-on backend development experience with Java or Python

• Knowledge of AWS, cloud technologies, and/or Kubernetes

• Knowledge of databases (Postgres, DynamoDB, etc.)

• Independence in solving problems

• Good English social skills (verbal and written) and experience working with global, multi-functional teams

Preferred Qualifications:

• Experience with CI/CD pipelines and DevOps practices

• Familiarity with network technologies

• Up-to-date with testing tools and methodologies

• A perpetual learner with a growth mindset

• Strong communication and collaboration skills

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.