## **Job Description**
**You will be working on a 100% remote schedule as part of Fidelity’s dynamic working arrangement.**
**Current work authorization for Canada is required for all openings.**
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.
**How You’ll Make an Impact:**
As a Software Developer, Agentic AI Platform, at Fidelity Investments Canada, you will support the implementation, deployment and ongoing operation of components used in Agentic AI solutions across AWS and Snowflake.
Working with senior team members and partner teams, you will help move approved Agentic AI use cases from prototype into controlled production environments. The role focuses on practical Python automation, cloud deployment, data integration, monitoring and production support rather than AI model development or research.
Agentic AI Implementation & Integration
- Support the implementation and integration of approved Agentic AI solutions within enterprise applications.
- Configure and maintain Python-based automation scripts and integration components used by Agentic AI workflows.
- Connect Agentic AI solutions with approved enterprise systems, services and data sources.
- Support retrieval workflows using enterprise documents and structured data stored or processed through platforms such as Snowflake.
- Assist with data integration workflows involving Snowflake, Informatica Cloud and approved enterprise data sources.
- Troubleshoot integration issues involving model services, tools, data sources and data pipelines.
- Follow established engineering standards for version control, logging, exception handling, testing and documentation.
Deployment, Operations & Production Support
- Support the deployment of Agentic AI workloads using existing CI/CD pipelines, containers and approved AWS and Snowflake deployment patterns.
- Assist with environment validation, testing, releases, troubleshooting and operational handover.
- Implement and maintain application logging, metrics, dashboards and alerts using established standards.
- Monitor service failures, runtime errors, retrieval performance, token usage and data-processing issues.
- Investigate technical issues involving integrations, prompts, tools, data retrieval, Snowflake workloads, Informatica Cloud workflows and supporting cloud services.
- Collaborate with Data Engineering, Security, Architecture, Cloud and Ops teams to support data access, integrations and production readiness.
- Support applications through deployment and ongoing production operations while following approved security, access-control and environment standards.
- Maintain deployment documentation, operational procedures and support runbooks.
**What We’re Looking For**
- University degree in Computer Science, Software Engineering, Information Technology or equivalent experience.
- 1-3 years of experience in software development, cloud engineering, DevOps or a related technical role.
- Good Python development skills and experience building scripts, automation solutions or integration components.
- Basic knowledge of Agentic AI concepts such as prompting, Retrieval-Augmented Generation, tool calling and structured outputs.
- Experience with Git, GitHub Actions, CI/CD pipelines, Docker or Podman and SQL.
- Experience integrating REST services, backend systems or enterprise applications. Exposure to managed AI/ML platforms such as Amazon Bedrock, AgentCore, or SageMaker, along with core AWS services is an asset
- Familiarity with Agentic AI frameworks, MCP, observability/evaluation tools, and production tracing is an asset
- Experience with infrastructure automation using Terraform or CloudFormation is an asset
- Familiarity with Snowflake AI/data capabilities and Informatica Cloud integration workflows is asset
**The Skill Set You Bring**
- Understanding of data integration, ETL or ELT concepts and working with structured data.
- Working experience with AWS services and cloud-based application environments.
- Basic understanding of production-support practices, including logging, monitoring and troubleshooting.
- Willingness to learn new Agentic AI technologies, platforms and implementation patterns.
- Good problem-solving, documentation and communication skills.
**Total Rewards That Reflect Your Impact**
We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.
For this role, your total rewards include:
- **Base Salary and Discretionary Performance Bonus: A** competitive annual range of **$101,000 to $118,000**, based on your experience and qualifications.
- **RRSP Contribution:** After 6 months of employment, we invest in your future with an **RRSP contribution—no employee matching required.**
We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.
This posting represents an **existing vacancy** within our organization—an opportunity to step into a role where your talents will make a meaningful difference.
**Some of the ways we’ll help you feel valued and supported as part of our team:**
- Flexible working arrangements - 100% remote, hybrid, and in office options
- Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
- Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
- Parental leave top-up to 100% of your salary for a period of 25 weeks
- Up to $650 for home office equipment
- Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
- Diversity and inclusion programs, including an active network of Employee Resource Groups
- Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.
We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process as well as an AI screening tool that assists in screening and assessing applications. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.
**Fidelity Canada is an equal opportunity employer**
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.
**Accommodation during the application process**
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [
[email protected]](mailto:
[email protected]).
**No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.**
**Why Work at Fidelity?**
**We are proud to be recipients of the following:**
**Awards**
**• Canada's Top 100 Employers**
o Greater Toronto's Top Employers
o Canada's Top Family-Friendly Employers
o Canada's Top Employers for Young People
**• Great Place To Work® Certified**
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today's Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams
**• LinkedIn Top Companies in Canada**
**• Human Resource Director (HRD) - Best Place To Work**
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer
**Designations**
• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team