ServiceNow Lead Technical Consultant (Remote/US based)

Sigital is seeking an experienced ServiceNow Lead Technical Consultant to become a part of our fast-growing professional services business. This role will be responsible for acting as the team leader for Sigital's delivery teams. We are a ServiceNow Premier Partner whose mission is to help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs.

Primary Responsibilities:

• Serves to design and oversee technical solutions that are leveraged for clients.
• Project ownership-responsible for driving projects to successful completion.
• Routinely create net new deliverables from scratch.
• Designing solutions for customers they themselves will be implementing.
• Routinely works independently as an individual contributor with minimal supervision.

Leads/Coordinate development team efforts, including:

• Provide constructive feedback
• Drive solutioning conversations
• Conduct demos/show-backs to customer teams
• Versatility with platform cross-function
• Ensure development team is adhering to project scope/timeline

Qualifications:

• Expertise with 3+ years in ServiceNow Partner consulting services and current position as a Lead Technical Consultant.
• Working knowledge of integration functionality- Integration-Salesforce, Hub, Soap, REST, General API use.
• Ability to go deep into the technical solutioning and delivery of key components that customers require as part of their implementation.
• Ability to lead a development team, providing feedback during review cycles. Needs to be platform cross-functional.
• Partner Experience Preferred
• Experience designing and implementing ServiceNow Employee Center and/or Agentic & Gen AI Solutions.
• Experience with Service Exchange
• Experience with Platform Analytics
• US citizenship- REQUIRED
• Ability to independently gather and document requirements, design solutions, implement and support features.
• Strong communication skills (communicate and describing features, functionality, process and delivery concepts to clients clearly and fluidly).
• Bachelor's Degree, preferably in Information Technology/Computer Science/Engineering
• Certified System Administrator & Certified Application Development (Required).
• Certified Implementation Specialist - ITSM, CSM/Portal, FSM, HAM, SAM, Discovery (2+CIS certs Required)
• Certified Implementation Specialist-Data Foundations(CMDB & CSDM) (Preferred)
• Pro and/or Pro Plus Certifications (Preferred)

What Sigital offers:

• Remote FTE work
• Healthcare benefits
• 401K plan
• Working for a great ServiceNow Premier Partner