Senior Web E-Commerce Product Engineering Architect

Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone.

The Sr Web Architect, Product Engineering is responsible for architecting and overseeing development, testing, and deployment of our digital platform. Responsible for leading digital innovation and technical strategy for our guest-facing web applications. Conduct high-level analysis to optimize an existing website for navigability. Provide guidance on performance issues, search engine optimization (SEO) potential, and usability. Create high-performance, scalable web applications using modern frameworks and technologies. Lead and manage the migration of on-premises applications to AWS cloud infrastructure, ensuring minimal downtime and data integrity. This role encompasses ownership of the customer online experience portfolio that includes vacation search capabilities, cruise reservations, reservation amend functionality, pre-cruise purchases and content management systems. It requires deep technical expertise in building modern, responsive Web applications, setting standards for the organization, and building the proper architecture. A customer mindset, positive relationships throughout the organization and excellent delivery are key attributes for the this role.

This is a critical role at Princess and the successful leader will enable us to pursue our vision of being a guest centric, best in class online presence in the cruise industry. The role demands a high level of cross team collaboration.

Here’s a summary of what Princess is looking for in a Senior Web Architect, Product Engineering. Is this you?

Responsibilities:

• Oversee development, testing, and deployment of high-quality software solutions, while ensuring adherence to best practices and standards.

• Use engineering principles to conduct technical investigations involved with the modification of material; component; or process specifications and requirements.

• Responsible for all aspects of eCommerce Web product engineering – including vacation smart search, cruise online reservations, amend reservations, pre-cruise purchases and CMS modules to drive innovation and increase direct and onboard revenue.

• Collaborate with stakeholders and partners (ie PMO, IT, Enterprise Architecture, Marketing, Security and Data teams) to ensure technology alignment, product success and predictable delivery.

• Collaborate with the downstream Operations Team to drive operational excellence for our eCommerce Websites. Accountable for ensuring availability, performance and compliance of customer-facing web sites.

• Recruit, onboard, provide continuous mentorship and coaching to junior team members of the scrum teams.

• AWS Cloud Migration: Lead and manage the migration of on-premises applications to AWS cloud infrastructure, ensuring minimal downtime and data integrity.

• Amazon EKS Management: Design, deploy, and manage Kubernetes clusters using Amazon Elastic Kubernetes Service (EKS), ensuring high availability, scalability, and security.

• Blue-Green Deployment: Implement blue-green deployment strategies to ensure seamless and risk-free application updates, minimizing downtime and enabling quick rollbacks if needed.

• Develop risk identification and mitigation strategies associated with the architecture and coding process.

• Foster a culture of creativity, collaboration, inclusion, innovation, and excellence while continuously elevating the quality and caliber of our product development organization.

• Establish and ensure best practices for the software development lifecycle including solution engineering, build, and test, inclusive of test automation.

• Manage vendor relationship for sourcing Web engineering talent, managed services and strategic partners (ie Adobe, Akamai). Leveraging on-site/off-shore resources for efficiency.

Knowledge & Skills:

• Scope: This role owns the customer online experience portfolio, including vacation search, cruise reservations, and content management. It sets technical standards, drives innovation, and ensures high-quality delivery across the eCommerce platform. The role has a broad impact across the organization, influencing both strategic direction and operational execution.

• Problem Solving: The role requires complex problem-solving involving technical architecture, cloud migration, and performance optimization. It demands anticipation of challenges, risk mitigation, and the ability to make data-driven decisions that affect customer experience and business outcomes.

• Impact: This position directly influences the technical direction and quality of the eCommerce platform, impacting revenue generation, customer satisfaction, and operational efficiency. It plays a key role in setting engineering standards and ensuring the scalability and reliability of guest-facing applications.

• Leadership: While the role does not have direct reports, it involves mentoring junior engineers, managing vendor relationships, and leading cross-functional teams. It requires strong leadership to drive collaboration, innovation, and continuous improvement across the product engineering organization.

For all roles:

• Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.

• Skills: Strong time management and organizational skills

• Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.

Essential/Minimum Qualifications:

• 8 years demonstrated experience collaborating across an enterprise IT organization. Bachelor’s Degree in Engineering, Computer Science, or Math

Essential experience required:

• 10+ years delivering technology products

• 5+ years architecting end-to-end engineering solutions

• 8+ years delivering large-scale consumer-facing systems

• 3+ years in AWS architecture (EKS, blue-green deployment)

• 5–8 years in web technologies (JavaScript, React, Java, Spring Boot, GraphQL)

Travel: Less than 25% with shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

**This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Princess location in Seattle, WA Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Seattle area.

Princess provides comprehensive and innovative benefits to meet your needs, including:

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodation with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact [email protected].

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