SENIOR SYSTEM ANALYST
DV TRAINING SERVICES PTE. LTD. · Singapore ·
- Seniority
- Senior
- Category
- Business analysis
- Visa sponsorship
- No
- Company size
- 11-50
Senior System Analyst designs and integrates enterprise systems (ERP, CRM, HRM) to automate workflows, analyze business data, and improve operational efficiency across Finance, Sales, HR, and Warehouse teams.
Responsibilities:
- Gather and analyze requirements from Finance, Sales, Operations, HR and Warehouse to identify areas for improvement, automation and system integration
- Design system specifications, workflows and data structures to support business needs. Develop dashboards, reports and business intelligence tools for performance monitoring
- Collaborate with vendors and internal stakeholders to implement ERP, CRM, POS, HRM and API integrations, ensuring smooth deployment and operational efficiency
- Conduct deep-dive data analysis to provide insights on sales, finance, customer behavior, and inventory. Standardize data definitions and ensure accuracy, consistency, and compliance across all systems
- Work with finance teams to ensure business units operate within approved budget, manage cost centers, and maintain inventory thresholds based on data-driven decisions
- Evaluate existing workflows and recommend process improvements
- Support digital application delivery and end-to-end software development in enterprise systems
- Provide training, post-implementation support, and continuous improvement initiatives
- Participate in project management, user experience research, and stakeholder engagement to ensure system solutions meet business objectives
- Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
- Review postproduction issues and identify root cause and work with vendors on preventive measures
- Plan, execute and support system implementation, software/hardware upgrades and security patches
- Manage the verification of software patches and upgrades for applications
- Measure, monitor and continuously improve performances of IT services
Requirement:
- Master Degree in Computer Applications
- Experience in top level management equivalent to CEO / Director
- Knowledge of ERP, CRM, HRM and other enterprise software
- Proficiency in system design, data analysis, and business intelligence tools
- Effective communication and collaboration with cross-functional teams
- Ability to translate business requirements into technical specifications
- Strong analytical and problem-solving skills