At Commify, we're not just a company - we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.
Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.
We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.
The Role
We are looking for an ambitious delivery professional to step in and take ownership of high-impact deliverables across some of our most critical strategic pillars: Data Transformation and Enterprise AI Adoption.
This is not a traditional IT delivery role. While a strong technical understanding of data architecture is essential, your primary objective will be leading the cultural, operational, and behavioural shifts required to embed a true single source of truth across the business. Experience with or a keen interest in AI tools and automated workflows is highly desirable, as you will have the opportunity to support our shift towards an AI-empowered operating model.
Key Responsibilities
- Data Transformation & Architecture: Manage core projects aimed at establishing a unified, enterprise data architecture. Balance technical data infrastructure delivery (data hygiene, integration, governance) with the organisational change management required to foster data-led decision-making.
- Data Quality & Compliance: Partner closely with data architects and engineering teams to ensure data integrity, security, and accessibility across all business levels.
- AI Adoption & Process Change (Desirable Focus): Support key milestones within our enterprise AI adoption programme. Help identify operational bottlenecks and deploy tailored AI-enabled solutions and automated workflows to drive process optimisation.
- Stakeholder Engagement & Relationship Building: Lead projects involving senior stakeholders across Product, Engineering, Sales, Marketing, Finance, and Operations. Build credibility rapidly to align priorities and navigate resistance to change.
- Executive Communication: Translate complex technical concepts into clear business narratives for executive sponsors, Steering Committees, and broader teams.
- Governance & Delivery: Establish clear project scope, milestones, KPIs, and risk management frameworks using Agile, Waterfall, or hybrid methodologies best suited to rapid deployment.
Key Experience
- Proven Project Management Experience leading complex, end-to-end transformation projects, ideally within a fast-paced B2B SaaS or technology environment.
- Data Transformation Expertise: Hands-on experience managing enterprise data projects focusing both on technical architecture integration and driving long-term behavioural shifts towards data adoption.
- Change Management Expertise: Strong background in change management frameworks, with proven capability in embedding new ways of working within cross-functional teams.
- AI & Automation Experience (Desirable): A track record or strong interest in delivering AI adoption, machine learning implementation, or intelligent automation projects that achieve tangible business outcomes.
- Immediate Impact: Ability to step into an active transformation environment and deliver structured outcomes quickly.
- Certifications: Recognised Project Management qualifications (e.g., PRINCE2, PMP, AgilePM, CSM) or Change Management accreditations are highly desirable.
Core Competencies
- Exceptional Stakeholder Management: Skilled at navigating complex matrix environments, managing expectations, and resolving friction diplomatically.
- Adaptability & Resilience: Comfortable managing ambiguity in an organisation undergoing significant evolution.
- Commercial Mindset: Ability to map technical outputs directly to business value, efficiency gains, and bottom-line impact.
- Communication: Outstanding written and verbal communication skills.
We are an AI-enabled business dedicated to driving innovation and staying future-ready. We assess all candidates using the following key competencies and behaviours:
- AI Literacy & Tool Fluency: Ability to navigate, evaluate, and adopt domain-specific AI tools (e.g. generative text/image tools, enterprise copilots, automated analytics) to streamline daily work.
- Workflows & Prompting: Skill in structuring clear inputs and contexts to extract accurate, high-value outputs from AI platforms, converting machine results into actionable business deliverables.
- Output Validation & Quality Control: Ability to critically evaluate AI-generated outputs for accuracy, hallucination, bias, relevance, and alignment with organisational standards before final execution.
Required Behaviours & Mindset
- Adaptive Curiosity: Actively seeks opportunities to learn new workplace approved tech, experimenting with AI capabilities to solve everyday operational friction.
- Data Responsibility & Ethical Awareness: Adheres strictly to company data privacy standards, AI Policy guardrails, ensuring sensitive customer, financial, or IP data is never entered into unvetted tools.
- Automation-First Thinking: Regularly identifies repetitive, low-value tasks within their workflow that can be automated or accelerated, redirecting time towards strategic execution.
Benefits:
- Competitive salary: £60 - 75,000
- Company bonus
- Flexible working
- 27 days holiday plus Bank Holidays
- Enhance family leave
- Birthday day off
- Mental Health Support through our Wellbeing partner, Calm
- Wellbeing leave (2 days) and a Mental Health First Aider program
- Giving back days (2 days) to help support causes close to your heart
- Unlimited professional & personal learning
- Total Rewards, including retirement planning, healthcare and life assurance
- And did we mention our epic team socials? We know how to celebrate in style!