Before we get started:
Here at Ingenio, we'd love to talk with you regardless of your qualifications or years of experience. If you believe you’d be a great fit for this role, we invite you to apply even if you do not meet all points on the job description.
Who we are:
Ingenio is on a mission to make spiritual wellness a core part of modern self-care. We are a global media and technology company developing products that provide guidance on love, relationships, careers, and all aspects of life. We are passionate about connecting people with the world’s best advisors and content to restore spiritual wellness to its rightful place, easing the stress of modern life with trusted ancient practices.
Our global portfolio spans over 20 marketplace and media brands in the spiritual and emotional wellness space. Our flagship brands include Keen, Horoscope.com, Astrology.com, Purple Garden, Kasamba, and Kang.
How you’ll be impactful:
We are seeking a Senior Product Manager to own and grow the product experience across our European marketplace brands.
You will define and drive the product roadmap for one or more brands, working closely with Engineering, Data, Marketing, CRM, and Marketplace Success to improve the end-to-end customer journey, with a particular focus on mobile experience, conversion, engagement, retention, and monetization.
Our European brands operate across several markets, platforms, and technology environments. A key part of this role will be balancing local customer needs and short-term performance opportunities with a consistent, scalable product approach. You will use customer insights and data to identify opportunities, prioritize the roadmap, and measure the impact of what you ship.
Please note: This role will require being in our Paris office at least 3 days per week.
What you’ll be doing:
- Own and drive the end-to-end product roadmap for one or more European marketplace brands, aligned with business priorities.
- Define and prioritize product requirements based on user research, data insights and business impact.
- Analyze product usage and customer journeys to identify friction points and opportunities across registration, onboarding, advisor discovery, consultation, payment, repeat usage, and reactivation.
- Champion a mobile-first approach and identify opportunities to improve the mobile web and app experiences across our European portfolio.
- Design and evaluate experiments, including A/B tests, to validate hypotheses and measure impact on conversion, engagement, retention, and monetization.
- Partner with Marketing, CRM, and Marketplace Success teams to align product initiatives with acquisition, customer retention, advisor performance, and marketplace goals.
- Define and monitor product KPIs, evaluate the impact of releases and experiments, and use learnings to continuously improve the roadmap.
- Develop clear business cases that articulate customer value, expected business impact, required investment, dependencies, and key risks.
- Navigate local market specificities and legacy technology environments while contributing to a consistent and scalable product approach.
- Communicate product strategy, priorities, progress, outcomes, and trade-offs clearly to executive leadership and cross-functional stakeholders.
What you’ll need to be successful:
- 5+ years of experience in product management, ideally in a B2C, marketplace, subscription or e-commerce environment.
- Proven ability to define product strategy and drive it from vision through execution and impact measurement.
- Strong understanding of digital customer journeys, conversion funnels, engagement, retention, and monetization.
- Experience improving mobile-first consumer experiences across mobile web and/or native applications.
- Strong analytical skills and experience using customer, product, and business data to identify opportunities and make decisions.
- Experience designing and evaluating experiments, including A/B tests, and interpreting their results.
- Experience with product analytics and customer insight tools such as Mixpanel, Hotjar, Google Analytics, or equivalent platforms.
- Excellent collaboration skills, with experience working closely with Engineering, Data, Marketing, and operational teams.
- Ability to balance customer needs, business objectives, technical constraints, and competing priorities.
- Ability to navigate ambiguity, prioritize ruthlessly and manage multiple markets or brands simultaneously. Experience working across multiple countries, brands, platforms, or legacy technology environments is a strong plus.
- A results-oriented and collaborative approach, with the ability to navigate ambiguity, influence without direct authority, and drive initiatives to completion.
- Excellent communication, presentation, and stakeholder management skills, including experience communicating with senior and executive leadership.
- Fluent French and English required; German is a plus given the European scope of this role.
Perks & Benefits:
- Collaborative, high-performing, and entrepreneurial team
- Employee referral bonus program
- Company swag
- Birthday PTO
- Summer Fridays
- Meal vouchers
- Learning & development support, including dedicated budget
- Regular in-person and virtual team events
Why Ingenio?
Our growing team of over 300 employees is powered by our diverse perspectives and company core values:
- We are humble. We believe the best result is achieved by leveraging others’ perspectives
- We think like owners. We make decisions that optimize for the greater good of the organization
- We challenge limiting beliefs. We are at our best when we identify and shatter status quo expectations
Ingenio is an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
As English is our primary working language across our global organization, please submit your resume/CV in English.