Senior Microsoft Dynamics 365 CRM Software Engineer

EPAM is expanding its Microsoft Business Applications team, seeking an experienced engineer to design and build scalable, code-driven solutions on Microsoft Dynamics 365 CRM, Power Platform, and Copilot Studio. You'll collaborate with distributed teams, contribute to architecture and implementation, and help deliver reliable, maintainable systems for global enterprise clients.

With us, you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Traveling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• We focus on your professional growth:
• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in MS Dynamics, AI, Power Platform, Azure and many others
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study Engineering Excellence and AI Productivity training
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually), including Power Platform and Copilot Studio communities

What we offer:

• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children

Responsibilities

• Develop business applications using Microsoft Power Platform and MS Dynamics 365 CRM
• Participate in all stages of the development life cycle, including analysis, implementation, integration, testing, debugging, and support
• Maintain and support existing applications by implementing enhancements based on prior logic, including plugins and scripts
• Support the implementation of custom security models
• Collaborate directly with customers to clarify and discuss requirements
• Resolve technical issues by offering effective bug fixes and temporary solutions
• Align with standard development practices in an agile environment
• Collaborate with cross-functional teams and stakeholders to deliver business-critical solutions
• Analyze existing applications to identify opportunities for improved performance, maintainability, usability, and efficiency

Requirements

• 3+ years of experience with MS Power Platform or MS Dynamics 365 CRM
• Proficiency in Model-Driven Apps, Dataverse, and Power Automate flows
• Knowledge of JavaScript/TypeScript for developing UI scripts in Model-Driven Apps
• Expertise in C#/.NET for creating plugins, custom APIs, connectors, and Azure Functions
• Strong understanding of GenAI and LLMs fundamentals
• Experience with AI programming tools like GitHub Copilot, Cursor, Claude Code, or similar
• Knowledge of Azure Cloud fundamentals
• Strong understanding of Agile development practices and processes
• Capability to research and provide deep technical insights and effective solutions
• Strong analytical skills with a problem-solving mindset
• Interpersonal and teamwork skills to collaborate effectively with end users and teams
• Self-organization and communication abilities to manage projects and requirements
• English language proficiency at B2/B2+ level in both speaking and writing

Nice to have

• Understanding of SQL/T-SQL for creating stored procedures
• Familiarity with Power BI for data analysis and reporting
• Skills in building custom UI components using PCF
• Experience developing a custom agent in any tool like Copilot or Claude