Senior Business Systems Analyst

Job Type: Full Time, Exempt

Reports to: Information Technology Director

Location: Columbia, MD (Hybrid)

About Us

Tate Americas is a key business within Kingspan Data Solutions and is at the forefront of delivering integrated solutions to the rapidly expanding data centre market. We combine engineering expertise, advanced manufacturing and operational excellence to deliver complex, mission-critical projects for some of the world’s largest technology companies.

With significant investment and ambitious growth plans, Tate is evolving beyond traditional manufacturing to become a fully integrated solutions provider, offering customers a seamless delivery model from design and manufacturing through installation, commissioning and final handover.

About the Role

We are seeking an experienced Senior Business Systems Analyst to lead business process analysis, requirements definition, and continuous improvement initiatives across our ERP and manufacturing systems landscape. This role will serve as the critical link between business stakeholders, solution architects, and development teams, ensuring operational needs are translated into well-defined, value-driven solutions.

The ideal candidate brings strong experience in manufacturing operations, ERP systems, MRP planning, supply chain processes, and financial systems, along with a proven ability to document processes, gather requirements, and drive business transformation initiatives. Experience with ERP implementations, migrations, or major optimization projects is highly desirable. Experience with Infor XA, Epicor, or similar manufacturing ERP platforms is preferred.

This role will play a foundational part in defining the future of our enterprise systems strategy, helping to standardize processes, improve operational performance, and prepare the organization for future ERP transformation initiatives. It offers a unique opportunity to influence business operations while helping shape the next generation of manufacturing and financial systems.

What You’ll Do

• Lead business process analysis and optimization across Finance, Manufacturing, Supply Chain, Procurement, and Inventory Management.
• Facilitate requirements gathering workshops and translate business needs into functional requirements, user stories, and process documentation.
• Own the intake and prioritization process for ERP and enterprise application enhancements.
• Partner with solution architects and development teams to ensure successful solution design and delivery.
• Identify opportunities to improve ERP utilization, MRP processes, reporting, automation, and operational efficiency.
• Support ERP modernization initiatives, including assessments, vendor evaluations, and future-state process design.
• Coordinate user acceptance testing (UAT), stakeholder communication, and change management activities.

Additional Expectations

• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.

What You’ll Bring

• 7+ years of Business Systems Analyst, ERP Analyst, or related experience.
• Strong understanding of manufacturing operations, MRP, inventory management, supply chain, and financial processes.
• Experience supporting or participating in ERP implementations, migrations, or optimization initiatives.
• Proven ability to facilitate workshops, define requirements, and map complex business processes.
• Excellent communication, analytical, and stakeholder management skills.
• Experience with Infor XA, Epicor, QAD, JD Edwards, SAP, or Microsoft Dynamics is a plus.

Competencies

• Excellent critical thinking and problem-solving skills required.
• Excellent decision making and leadership capabilities.
• Conflict resolution experience a plus.
• Must be adaptable.
• Ability to tolerate stress and work in a fast-paced change driven environment.

What You'll Get

• Pay range: 115,000 USD to 130,000 USD/yr. This role is eligible for a discretionary bonus.
• Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
• World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
• Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us, in creating a better world.
• Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
• Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Culture: We have a great team culture, highly collaborative, supportive and social. Together we innovate, collaborate, take ownership and strive for excellence.

Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.

Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment is contingent upon the successful completion of post-offer requirements, including a background check and drug screening, in accordance with company policy and applicable laws.