Senior Business Analyst
VinFast · Hanoi, Vietnam ·
- Seniority
- Senior
- Category
- Business analysis
- Experience
- 5+ years
VinFast · Hanoi, Vietnam ·
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Senior Business Analyst at VinFast (an electric vehicle maker) acting as the bridge between business and technology stakeholders to shape business frameworks for AI Virtual Assistants. Day to day: eliciting requirements, writing BRDs/SRSs, building use cases and diagrams, managing traceability, and supporting UAT/SIT, using tools like BPMN, UML and Figma.
- Work directly with diverse stakeholders (Board of Directors, Project
Managers, Technical Teams, and internal/external clients) to gather, analyze,
and clarify requirements.
- Synthesize
requirements into comprehensive Business Requirement Documents (BRD), Software
Requirement Specifications (SRS), and relevant business artifacts.
· System Design &
Modeling:
- Build detailed use cases,
user stories, activity diagrams, data flow diagrams, and other advanced
business models.
- Define business rules and
constraints, mapping them efficiently into technical designs.
· Requirement Management &
Traceability:
- Manage requirements throughout the
entire project lifecycle, ensuring absolute traceability from high-level
business goals down to specific test cases.
- Support User Acceptance Testing
(UAT) and System Integration Testing (SIT) by assisting in test case
development and verification to ensure the final product aligns perfectly with
business goals.
· Strategic Thinking & Process
Optimization:
- Shape the functional and business
frameworks for advanced AI Virtual Assistants.
- Propose process improvements,
optimize user experience (UX), and contribute to the business development
roadmap.
· Cross-functional Collaboration:
- Explain intricate business rules
to the engineering team while effectively communicating technical solutions
back to C-level executives and stakeholders using business-friendly language.
- Bachelor’s degree or higher
in Economics, Information Technology, Management Information Systems (MIS), or
related fields.
- Professional certifications
such as CBAP, CCBA, or PMI-PBA are considered a strong advantage.
- Minimum of 5 years of
experience as a Business Analyst or in equivalent roles within the technology
or automotive sectors.
- Major Plus: Solid experience working on AI, Data Platforms, IoT, or highly complex
foundational systems.
- Proven experience working
with software products, mobile applications, or integrated hardware systems.
- Deep understanding of the
Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and
large-scale software development processes.
- Mastery of elicitation
techniques (workshops, interviews, document analysis, etc.).
- Proficiency in system
modeling methodologies and tools: BPMN, UML, ERD, Use Cases.
- Hands-on capability in
UI/UX wireframing and prototyping using Figma.
- Strong technical writing
skills with the ability to draft clear, logical, and structured documentation
for both business and technical audiences.
- Exceptional communication,
negotiation, and persuasion skills, with the confidence to present effectively
to C-level executives.
- Strong analytical,
problem-solving, and logical thinking mindset.
- Knowledge of AI, Machine
Learning, NLP, and Chatbot/Voicebot ecosystems is highly preferred.
- Proficiency in English
(good reading comprehension and professional communication skills).
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