Senior Analyst, People Technology and Optimisation

Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years.

As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs.

At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition – which is to help you achieve yours.

Herbert Smith Freehills Kramer: Your goals. Our ambition

The Opportunity

AI is transforming how work is performed. At HSF Kramer, we will be bold in redesigning how the People team enables our business through digitally augmented workflows, process optimisation and data-driven action. We are looking for a curious, commercially minded Senior Analyst to help realise that ambition.

This newly created global role sits at the intersection of People, transformation, data and technology. You will explore opportunities, reimagine workflows, support AI and automation initiatives, and measure the outcomes. The role offers exposure to a broad portfolio of People transformation opportunities and the chance to learn from specialists across a global firm. It is an opportunity to build practical capability in AI-enabled transformation while improving the experience of our people and leaders.

This is not a pure technology implementation or data engineering role. It is a hands-on transformation role for someone who enjoys asking better questions, making sense of complexity and turning analysis into action.

This is a permanent, full-time position. HSF Kramer operates an Agile60 flexible working policy.

What You'll Do

• Explore how work is performed across the employee lifecycle and identify opportunities to simplify, automate or augment it with AI and automation.

• Map current processes, pain points, hand-offs and controls, then help design practical future-state workflows, including where AI tools or automation can replace or augment manual steps

• Support discovery workshops and working sessions that challenge assumptions and bring together People, Technology, Data, Finance and Risk perspectives.

• Build clear business cases, baselines and measures of success across productivity, quality, adoption, employee experience and risk.

• Use data and scenario modelling to assess options, prioritise opportunities and support investment decisions.

• Track benefits and adoption, explain variances and translate findings into concise recommendations for senior stakeholders.

• Develop dashboards, scorecards and clear visual stories that show whether transformation is delivering meaningful outcomes.

• Contribute to sprint planning, portfolio reporting, governance and the disciplined delivery of optimisation initiatives.

• Help test and scale new ways of working, including AI and automated workflows, while maintaining appropriate data, privacy and AI governance.

What You'll Bring

• Experience in analysis, consulting, transformation, process improvement, People/HR, professional services or a related environment. This may be an early-career role for someone with strong relevant project experience.

• A structured, human-centred approach to understanding problems and improving how work gets done.

• Confidence working with data, including strong Excel skills and the ability to build clear models and insights. Experience with Power BI, SQL, Python or similar tools is valuable but not essential across every platform.

• An interest in AI, automation and emerging technology, together with the judgement to apply them responsibly to real business problems.

• Strong written and verbal communication, with the ability to turn complex information into clear, persuasive stories.

• Curiosity, initiative and comfort working with ambiguity as new capabilities and ways of working are developed.

• The ability to build trusted relationships, listen well and respectfully challenge established assumptions.

• A focus on outcomes, with the discipline to measure value rather than treating technology deployment as the finish line.

• An innovative mindset, curious about AI and emerging technologies.

What you can expect from us

• We’re a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.

• We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

• We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.

• We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you’ll have it and we’ll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.

• For more benefits on offer such as our holistic wellbeing fund or home office allowance please click here.

• Join us to be part of a human, bold and outstanding team at Australia’s market leading law firm.

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.

Team

PeopleFull time

Location

Melbourne

Contract type

Permanent Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.