SAP CoE O2C Business Analysis Specialist II, Senior

You will be part of the Global SAP Centre of Excellence focusing on SAP O2C (Order to Cash) Operations Support. You will develop expertise in SAP SD (Sales and Distribution), GTS (Global Trade Services), IT (International Trade) and the integration with other SAP Modules such as P2P (Procure to Pay), D2R (Demand to Replenishment) and RTR (Record to Report) as well as integration with non-SAP system via IDOC and APIs. You will lead requirements gathering and solution design by analyzing our needs, evaluating alternatives, and delivering scalable solutions aligned with enterprise systems, processes, and organizational goals. You will be required to build knowledge of the SBU processes within a short timeframe (1 – 3 months) to facilitate rapid solutioning. You will be required to evaluate the x-stream impact of any solutions proposed and ensure that SAP standard/our foundational template is adhered to as closely as possible. You will liaise remotely with several of your colleagues across the globe but will be based alongside other SAP Consultants in the Technology Centre in Shah Alam. Within a matrix organization you will report to the O2C Operations Lead, APAC.

Key Responsibilities

• You will develop expertise in SAP SD (Sales and Distribution), GTS (Global Trade Services), IT (International Trade) and the integration with other SAP Modules such as P2P (Procure to Pay), D2R (Demand to Replenishment) and RTR (Record to Report) as well as integration with non SAP system via IDOC and APIs.
• You will lead requirements gathering and solution design by analyzing business needs, evaluating alternatives, and delivering scalable solutions aligned with enterprise systems, processes, and organizational goals.
• You will drive our process improvement and business value through evaluation of workflows, leveraging technology (e.g., ERP systems) to recommend and implement efficient, cost-effective solutions.
• You will manage small to medium projects or workstreams using established project management methodologies, including planning, execution, risk identification, and timely delivery of outcomes.
• You will collaborate at all levels of the organization, translating complex technical concepts into clear business language while influencing stakeholders and ensuring alignment.
• You will provide technical and functional expertise to support system enhancements, user requests, and ERP delivery activities, including requirements documentation, user story development, and solution validation.
• You will review proposed solutions to ensure alignment with enterprise standards and strategic direction.
• You will support testing, deployment, and change management activities, including developing test plans, coordinating testing efforts, and ensuring a smooth implementation of system and process changes.
• You will lead assessment and prioritization of automation and AI opportunities across business processes and functional domains, developing business cases and recommendations for adoption. Partner with business stakeholders and technical teams to define requirements and support implementation of AI-enabled solutions.
• You will mentor junior team members while contributing to team success, promoting collaboration, sharing knowledge, and promoting best practices within a high-performing team environment.

Qualifications

• Degree in Information Management, Computer Science or another business-related field is required
• Min 7 years' experience with process knowledge of SAP S/4HANA O2C modules
• Experience with SAP S/4HANA O2C modules and of end-to-end business processes within supply chain and manufacturing.
• Experience in the process design, configuration and troubleshooting of SAP S/4HANA modules.
• Excellent English oral and written communication skills, including technical writing. To support China based businesses, Mandarin speaking is preferred.
• Played a senior role in some SAP S/4HANA implementations for these modules.·
• Knowledge of business processes within the Supply Chain and Manufacturing area

How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to .

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [email protected].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.