We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise.
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Role Overview
The SAP S/4HANA Public Cloud System Analyst is responsible for the analysis, support, configuration coordination, testing, documentation, and continuous improvement of SAP S/4HANA Public Cloud across Finance, Supply Chain, Manufacturing, Quality, and Commercial business processes. This role partners closely with business stakeholders, SAP functional teams, integration teams, and external partners to support stable, scalable, and upgrade-ready SAP solutions aligned with fit-to-standard and clean-core principles.
The System Analyst serves as a key liaison between business users and technical teams, helping translate operational requirements into SAP-standard solutions while supporting end-to-end process integrity across ERP, MES, PLM, CRM, HCM, and other enterprise platforms. This role works closely with the rest of the Enterprise Applications and adhere to Global Business Processes
SAP S/4HANA Public Cloud Support & Analysis
- Support SAP S/4HANA Public Cloud modules including FI, MM, PP, PS, QM, WM, and SD
- Analyze and troubleshoot application issues, defects, and process gaps
- Support Level 1 and Level 2 incident resolution and coordinate with functional or technical teams for complex issues
- Assist with SAP quarterly release activities including regression testing, validation, and user communication
- Maintain system documentation, process flows, knowledge articles, and support procedures
Business Process & Requirements Support
- Work with business stakeholders to gather, document, and analyze business requirements
- Support integrated business processes including Record-to-Report, Procure-to-Pay, Plan-to-Produce, Project-to-Result, and Order-to-Cash
- Assist with process standardization and continuous improvement initiatives
- Support manufacturing plants and global shared services operations
- Help identify opportunities for automation, efficiency, and improved data quality
Fit-to-Standard & Clean Core Support
- Apply fit-to-standard principles when evaluating business requirements
- Support adoption of SAP standard functionality and Fiori applications
- Assist in minimizing custom developments and maintaining clean-core compliance
- Document process and configuration recommendations aligned to SAP best practices
Integration & Data Coordination
- Support integrations between SAP and surrounding enterprise systems including MES, PLM, CRM, and HCM platforms
- Collaborate with integration and middleware teams to troubleshoot interface and data flow issues
- Support master data governance, validation, and process controls
- Assist with data analysis, reconciliation, and issue resolution activities
Testing, Change Management & Continuous Improvement
- Participate in unit testing, integration testing, and user acceptance testing (UAT)
- Support deployment activities, transport coordination, and change management processes
- Assist with end-user training, documentation, and knowledge transfer activities
- Participate in Agile delivery and continuous improvement initiatives
- Monitor recurring issues and recommend corrective actions or process improvements
Security, Controls & Compliance
- Support SOX, IFRS, audit, and compliance requirements within SAP
- Follow established governance, documentation, and change control standards
- Assist with role-based access reviews and segregation of duties support activities
- Ensure data integrity and compliance with corporate security policies
Required Qualifications
Experience
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Information Systems, or related field
- 3–6 years of SAP S/4HANA or SAP ERP support and analysis experience
- Experience supporting manufacturing or industrial business environments
- Experience working in global or multi-site SAP environments preferred
- Experience supporting end users, business process analysis, and testing activities
SAP Functional Knowledge
- Working knowledge of MM, PP, QM and WM(required) , FI and SD (optional)
- Understanding of cross-functional SAP business processes and integrations
- Familiarity with SAP Fiori applications and SAP Public Cloud concepts preferred
Technical Skills
- Understanding of SAP S/4HANA Public Cloud architecture and business processes
- Familiarity with SAP integrations, APIs, middleware, and data flows
- Experience with SAP reporting, testing, and issue tracking tools
- Proficiency with Microsoft Office applications including Excel, PowerPoint, and Visio
Skills & Competencies
- Strong analytical, problem-solving, and troubleshooting skills
- Ability to translate business requirements into process and system recommendations
- Strong organizational and documentation skills
- Effective communication and collaboration skills with technical and non-technical teams
- Ability to manage multiple priorities in a fast-paced environment
- Self-driven with strong ownership, accountability, and customer service orientation
Preferred Qualifications
- SAP S/4HANA or SAP Public Cloud certification(s)
- Experience with MES, PLM, Salesforce, or Workday integrations
- Exposure to Agile delivery methodologies and ITIL support processes
- Experience supporting SAP quarterly release cycles and testing activities
- Manufacturing industry experience strongly preferred
Success Measures (First 12 Months)
- Stable and effective support of SAP S/4HANA Public Cloud business processes
- Successful participation in SAP quarterly release cycles and testing activities
- Improved business user satisfaction and issue resolution responsiveness
- Reduced recurring incidents through process standardization and root cause analysis
Strong collaboration