Salesforce Business Analyst – Service Cloud
Astra North Infoteck Inc. · Toronto, Canada ·
- Work mode
- Hybrid
- Category
- Business analysis
Role: Salesforce Business Analyst
Hybrid: 3 days in office
Role Descriptions: Act as a liaison between business stakeholders and technical teams to gather| analyze| and document requirements for Salesforce solutions. Ensure alignment with business objectives and deliver high-quality configurations and enhancements.Strong knowledge of Salesforce CRM (Sales Cloud| Service Cloud| or Marketing Cloud).Experience in requirements gathering| process analysis| and documentation.Familiarity with Agile methodology and tools like JIRA| Confluence.Excellent communication and stakeholder management skills.
Skills: Salesforce~Digital : Salesforce Service Cloud
Experience Required: 6-8