Sales Engineer- Malaysia/Indonesia

About us : At Branch, we're on a mission to redefine how the world's largest brands connect with their customers across every platform. Our mobile marketing and deep linking solutions are trusted to power seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Branch is at a rare and exciting inflection point. We've gone from high-growth startup to market leader, and we're continuing to grow with purpose .We're proud partners with world-class brands including Malaysia Airlines, Maxis, Tune Talk, Boost Bank, Touch n Go, Tokopedia, Adira Finance, Bank Mega Syariah and more from fast-growing startups to Fortune 500 companies helping them grow their business and sharpen their mobile customer experience.

Here's why now is the time to join:

• People & Culture: People are our foundation. Our AE team exemplifies this, boasting exceptional talent density with individuals who are driven, collaborative, and humble, all sharing a commitment to delivering outstanding work.
• Top-Tier Customers & Global Scale: We work with the world's fastest-growing and most iconic brands, agnostic of vertical, so your work has massive reach and visibility.
• Seasoned Leadership: Our executive team includes leaders who've taken multiple companies public or to successful acquisition. We're navigating growth with real experience, not guesswork.
• Momentum & High-Impact Stage: We're growing fast, but not bloated. We're big enough to matter, but small enough for you to make a significant dent with meaningful ownership.
• Innovation: We're tackling new challenges — cross-platform experiences, privacy-safe attribution, and AI-driven personalization — giving you a chance to shape the next generation of customer growth.
• Profitability & Recognized Workplace: We're committed to creating a sustainable, long-term business with a strong foundation, as well as a standout workplace (named a Best Place to Work by Fortune, Inc., Forbes, and Comparably in 2024 and 2025).

As a Sales Engineer at Branch, you will:

Pre-Sales Support

• Partner with Account Executives across SEA to understand customer goals, technical environments, and success criteria.
• Lead product demonstrations, technical deep dives, and solution architecture discussions across Branch’s attribution, deep linking, and engagement products.
• Design and build custom solutions, proofs of concept, and sandbox integrations that showcase Branch’s capabilities against a prospect’s specific use case.

Technical Expertise

• Serve as the subject matter expert on Branch’s platform, APIs, SDKs, and integration options, including our Journeys, Universal Ads, and Ivy AI product lines.
• Stay current on mobile measurement standards (SKAN, AdAttributionKit, GDPR/DPDP-style privacy regimes), ad fraud trends, and the broader mobile and marketing technology landscape.
• Advise customers on integrating Branch into existing mobile, web, and data infrastructure, including CDPs, MMPs migrations, and analytics stacks.

Customer Engagement

• Build trusted relationships with engineering, product, and growth marketing stakeholders, addressing technical concerns and ensuring long-term success on the platform.
• Act as a strategic advisor to customers, recommending best practices that maximize ROI and reduce time-to-value from Branch’s solutions.

Collaboration and Feedback

• Work closely with Product and Engineering to relay customer needs, competitive intelligence, and regional market trends from the SEA region.
• Build and maintain technical enablement resources — documentation, demo environments, and presentations — that scale the sales engineering function across the team.

Team Structure & Reporting

• This role will report directly to the Regional General Manager (GM), based in Singapore.
• Work closely with cross-functional teams across Sales and Customer Success to support enterprise growth across the APAC region.

Travel Expectations

• This position will require travel to customer locations across the SEA region for customer meetings, product demonstrations, solution design sessions, and other enterprise engagements.

You’ll be a strong fit for this role if you have:

• 5+ years of experience in Sales Engineering, Solutions Engineering, Solutions Consulting, or another customer-facing technical role, ideally in SaaS, martech, or adtech.
• A strong understanding of APIs, SDKs, system integrations, and modern SaaS/cloud architectures.
• Working knowledge of iOS and Android application development concepts and mobile app architectures; hands-on development experience is a plus but not required.
• A track record of leading technical discovery, solution design, product demonstrations, and Proofs of Concept with enterprise customers.
• Excellent communication skills, with the ability to translate complex technical concepts for both engineering and business audiences.
• Familiarity with mobile measurement, attribution, deep linking, or broader marketing technology platforms is strongly preferred.
• A Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

Nice to Have

• Familiarity with competing MMP/attribution platforms to support competitive displacement conversations.
• Experience with discovery and qualification frameworks (e.g., MEDDIC) for running joint technical discovery with Account Executives.
• Comfort presenting ROI and business-value narratives to VP- and C-level stakeholders, not only engineering counterparts.
• Experience responding to RFPs and security questionnaires, particularly in regulated industries such as fintech.
• Experience navigating multi-stakeholder, matrixed sales cycles spanning engineering, marketing, and data teams.
• AI/LLM literacy, with the ability to speak to how AI-driven recommendations and agents work, including their data and privacy implications — relevant to Branch’s Ivy product.
• Familiarity with retail media and first-party data strategy, useful when selling into retail and e-commerce accounts.

Why Join Branch

• Join a category-defining team building the AI-powered future of mobile measurement, attribution, and deep linking.
• Play a pivotal role in the success of Branch’s customers across the fast-growing APAC market.
• Competitive compensation and a comprehensive benefits package.
• A collaborative, inclusive culture with real investment in your professional growth.
• Ongoing opportunities for learning, mentorship, and career development.