Safety & Security Manager
Catholic Charities of the Archdiocese of Denver · Womens Shelter 48th ·
- Employment
- Contract
- Category
- Management
- Experience
- 2+ years
Manages the safety and security team across multiple shelter locations, overseeing scheduling, supervision, surveillance systems, emergency response, and coordination with law enforcement and security vendors.
Applications accepted on an ongoing basis until position is filled.
Safety and Security Manager- 48th Ave
OUR PURPOSE
Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.
Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded.
Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths, as well as an inclusive and welcoming environment for staff, volunteers, and program participants.
PURPOSE OF POSITION:
A Safety and Security Manager at Catholic Charities:
- Maintains and oversees the safety & security team schedule; schedules safety & security associates and supervisors to work shifts and locations. Oversees safety & security coverage at all locations.
- Integrates the leadership model in daily activities, including spot coaching, supervision, and training.
- Assists the Director in tracking team compliance with all training and certifications.
- Approves safety & security team timecards, PAL/EIB requests, and conducts employee evaluations and supervisions.
- Ensures that all safety & security associates and supervisors have completed all reports, incident reports (IRs), Apricot entries, and other documentation in a timely and professional manner.
- Serves as a member of the Safety Team and is trained on the Emergency Operations Plan.
- Politely welcomes, greets, and assists all participants and visitors, providing routine information or directing them to the appropriate staff/programs.
- Monitors surveillance cameras and public areas to ensure no improper conduct or unauthorized persons are inside the facility and/or on agency property.
- Adheres to Agency confidentiality and HIPAA expectations.
- Responds and assists as appropriate with any emergencies in the building or on the grounds.
- Maintains current knowledge of ongoing events and changes by reading reports, entries, and databases.
- Maintains shelter rules and standards uniformly and consistently.
- Responds appropriately to needs and crises, such as mediating basic interpersonal problems between participants and summoning emergency personnel.
- Communicates with other staff to resolve problems with individual participants.
- Keeps the Director informed of shelter developments.
- Models Catholic Charities’ commitment to treating all persons with respect and dignity.
- On call for consultation and intervention after hours and on weekends.
- Regular and predictable attendance.
- Completes security guard training and licensing.
- Completes all mandatory training as stated by the agency or supervisor.
- Supports implementation and oversight of security technology, including access control, alarms, and surveillance systems.
- Collaborates with police departments on CPTED (Crime Prevention through Environmental Design) reports or similar assessments to be completed at least once every 2 years and leads to the implementation of changes.
- Serves as a point of contact for law enforcement, emergency responders, and security vendors as needed.
- Coordinates emergency drills and preparedness activities with the Director for internal teams and external partners.
- May be required to travel to other sites for emergencies, training, or business need.
- Employees may be required to work at or provide temporary coverage at other shelter locations based on operational and business needs.
SUPERVISORY RESPONSIBILITIES
The Manager will supervise Catholic Charities’ Safety and Security Associates and Supervisors for the Shelters Team at 48th Avenue, Smith Road, and Holy Rosary. The Manager may also be asked to provide support at Samaritan House in Downtown Denver.
Managers may provide guidance and direction to members of other teams, including operations, facilities, etc.