Senior UX designer at a product company in Toronto, leading end-to-end design of digital services, creating research-backed wireframes and prototypes, and collaborating with stakeholders to improve user interactions.
Design experience and expertise in developing and executing strategies that improve overall user interactions with digital, user-centric products and services, resulting in measurable enhancements and positive user feedback
The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
Demonstrated experience creating design deliverables such as mood boards, collaboration boards, empathy maps, user flows, wireframes, mock-ups, and interactive prototypes
Demonstrated experience creating deliverables such as design blueprints, information architecture, presentations and reports.
A solid understanding of generative and evaluative user research methods and how user research can be incorporated continuously in the digital product lifecycle
Hands-on experience creating user research plans, recruiting participants, facilitating user research, analyzing findings and delivering insights
Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.
Experience researching and applying industry best practices to support your design deliverables
The ability to incorporate web analytics, visitor feedback, performance metrics and other data to inform design decisions
Practice providing rationale for design decisions in group settings with multiple stakeholders
Experience with Figma,XDstudiois a must
Experience coding in HTML, CSS and JavaScript is an asset
Communications (20%)
Ability to communicate designs in clear and understandable manner, present recommendations and provide advice to the stakeholders
Ability to collaborate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
Strong facilitation skills leading design discussions and negotiations
Agile Product Development (20%)
Experience working in an agile product teams
Demonstrated willingness to iterate work output based on feedback
Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
Design Portfolio (20%)
Candidate to include the link to their portfolio of work
Must Have:
Design experience and expertise in developing and executing strategies that improve overall user interactions with digital, user-centric products and services, resulting in measurable enhancements and positive user feedback
The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
Experience with Figma,XDstudiois a must
Experience coding in HTML, CSS and JavaScript is an asset
Ability to communicate designs in clear and understandable manner, present recommendations and provide advice to the stakeholders