RQ11247 - Sr. UX Designer

1-year contract (250 business days) 0 possible extension

ONSITE/Hybrid Managers discretion - 222 Jarvis Street

Security Level: CRJMC

MUST HAVES:

· Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.

· Ability to iterate your designs and solutions efficiently and intelligently.

· 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies.

· Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule

· Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS), are a plus.

Nice-to-have:

- Public sector experience

Role Overview

The Senior User Experience (UX) Designer is responsible for delivering human-centred design solutions that are useful, usable, and desirable. This role brings a deep understanding of user needs and behaviours to inform design decisions and supports the development of intuitive, accessible, and effective digital services.

The UX Designer works across all phases of product delivery to bridge research and design, collaborating closely with product managers, developers, and stakeholders to prototype, validate, and refine solutions.

Key focus areas include:

• Prototyping and iteration
• User journey mapping
• Experience optimization
• End-to-end service design

Core Responsibilities

User Experience Design

• Apply UX design best practices to develop high-quality, user-centred solutions
• Design for mobile-first and responsive environments
• Iterate designs efficiently based on feedback and insights
• Ensure alignment with accessibility standards and Ontario Design System principles

User Research & Validation

• Plan and facilitate user research and usability testing activities
• Translate research insights into actionable design recommendations
• Conduct activities such as:
  • User interviews
  • Journey mapping
  • Persona development
  • Usability testing
• Produce key research outputs (e.g., scripts, synthesis, findings reports)

Service Design & Delivery

• Lead and support end-to-end service design activities
• Develop prototypes and validate solutions with end users
• Identify opportunities to improve user journeys and service interactions
• Contribute to continuous improvement of user experience across the lifecycle

Collaboration & Stakeholder Engagement

• Work collaboratively with balanced teams (Product, UX, Development)
• Facilitate communication between business and technical stakeholders
• Support agile delivery using SCRUM or similar methodologies
• Provide design direction and communicate concepts clearly to stakeholders

Deliverables

Typical deliverables include:

• User personas and journey maps
• Wireframes, prototypes, and design concepts
• Usability testing plans and results
• User research findings and insights reports
• Recommendations for experience improvement and optimization

Outcome Focus

The UX Designer will contribute directly to:

• Improved user experience quality and usability
• Stronger user-centred design practices
• Enhanced service effectiveness and adoption
• Delivery of intuitive, accessible, and scalable digital services

AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.

INCORPORATED RATE RANGE (7.25 billable hours per day)

• $83.42/hr - $100.11/hr Inc.

T4 RATE RANGE (7.25 billable hours per day)

• $66.74/hr - $80.08/hr T4