Project Manager

This is a remote position.

What the role involves

Project management and communication

• Coordinate delivery: from contract signing to project closure, across various cycles (ranging from weeks to months)
  
• Maintain project documentation: deadlines, scope, risks and changes
  
• Act as the single point of contact between the client, the Account Manager and internal teams
  
• Report regularly on progress, identify bottlenecks and resolve them before they become a problem for the client
  

Collaboration with Product Operations

• Align requirements with Product Operations (prioritisation, deadlines, resources)
  
• Manage dependencies across the five departments in the delivery chain
  
• Translate client pain points into tasks for the team and vice versa
  

Work in tandem with the Account Manager

• Jointly maintain the health of the project and the client relationship
  
• Help the AM identify risks and adjust expectations in a timely manner
  
• Jointly resolve non-standard situations and escalations
  

Optimisation and analytics

• Track metrics: deadlines, quality, client satisfaction
  
• Compile lessons learnt and implement process improvements
  
• Propose data-driven optimisations to workflows
  

Requirements

What matters to us

• At least 2 years’ experience in project management (B2B services, SaaS, development or consultancy)
  
• Knowledge of Agile/Scrum or another structured approach to planning
  
• Ability to work with project documentation and analyse risks
  
• English language proficiency at B2+ level
  
• Leadership qualities: the ability to influence without direct authority (you’ll be working with people from different departments)
  
• Self-organisation and a results-oriented approach — we work remotely, so results are important to us
  
• Communication skills: the ability to write clear emails, conduct calls and reach consensus in conflict situations
  
  

The following would be an advantage

• Experience of working with international clients (time zone management, cultural communication)
  
• Familiarity with ORM/SERM or digital marketing
  
• Experience of working in start-ups or fast-growing companies (rapidly changing processes)
  
  

Benefits

What we offer

• Full-time remote work
  
• A flexible, results-oriented schedule with availability on weekdays from 10:00 to 19:00 Moscow time
  
• 28 days’ paid holiday + 3 additional paid days off every quarter
  
• An international team: colleagues and clients from more than 10 countries
  
• Opportunities for progression within the grading system
  
• Access to the corporate university and knowledge base