Project Manager for Service Excellence, VIKING HQ, Esbjerg

Do you have experience in project management and a strong interest in optimizing service processes? Are you motivated by driving projects across a global organization where technology, processes, and collaboration go hand in hand?

At VIKING, we work every day to protect and save lives. As one of the world’s leading providers of safety products, solutions, and services for the maritime industry, safety is at the core of everything we do.

We are looking for a Project Manager to join our Service Excellence Department, where you will play a central role in developing and optimizing our global service business.

Make Your Mark on Our Global Service Organization
The Service Excellence Department has overall responsibility for the servicing of VIKING’s Marine Evacuation Systems (MES), liferafts, and Personal Protective Equipment (PPE) worldwide. The department also supports the training and certification of authorized service technicians and the implementation of product and service improvements.

The position is based at our headquarters in Esbjerg, Denmark, and you will report to the Director Service Excellence MES, Raft & PPE, who is based at VIKING’s office in Bergen, Norway.

You will become part of an international team of 13 dedicated colleagues, where collaboration, professional sparring, and continuous development are a natural part of everyday work.

Your Responsibilities
As Project Manager, you will be responsible for planning, coordinating, and executing projects that support the development of VIKING’s global service organization.

Your responsibilities will include:

• Preparing project plans, schedules, budgets, and resource allocations
• Collaborating closely with internal and external stakeholders across countries and functions
• Participating in the implementation of technical improvements and new service concepts
• Analyzing and optimizing processes, systems, and ways of working
• Conducting risk assessments and ensuring effective project execution
• Following up on project objectives, milestones, and results
• Maintaining project documentation and facilitating knowledge sharing across the organization
• Contributing to the development of global standards and best practices within the service area

You will work closely with a broad range of stakeholders and become an important partner to technicians, specialists, product development teams, sales teams, and service organizations around the world.

Approximately 20 travel days per year should be expected.

Who Are You?
We imagine that you have experience from a similar role where you have worked with project management in a technically oriented company or organization.

Most importantly, you thrive at the intersection of technology, people, and processes, and you are motivated by understanding and working with complex technical products and solutions.

We would like you to have:

• Experience in project management and coordinating cross-functional activities
• Strong technical understanding and an interest in technical products and solutions
• A structured and analytical approach with a focus on data-driven decision-making
• A proactive and independent working style
• A strong quality and results-oriented mindset
• Excellent collaboration and communication skills
• The ability to navigate effectively among multiple stakeholders in a global organization
• The flexibility to work with both strategic and operational tasks

Experience with Power BI, SAP S/4HANA, ServiceNow, or other ERP systems will be considered an advantage.

You are fluent in both Danish and English, written and spoken.

Join VIKING?
At VIKING, you will become part of a global company with a strong purpose and a culture characterized by responsibility, collaboration, and professional excellence.

We offer:

• An exciting role with extensive international exposure
• The opportunity to work with technical products and solutions that make a real difference
• Strong development and career opportunities
• Skilled and dedicated colleagues
• Flexible remote working arrangements by individual agreement
• A strong sense of community in a company focused on both people and results

Your Journey with VIKING Starts Here
We are looking to fill the position as soon as possible and expect to conduct interviews in late August 2026.

Please submit your application and CV via the link provided on this page.

If you have any questions regarding the position, please contact HR Business Partner, People & Organization, Tina Koldig, at +45 2388 7500.

Learn more about VIKING at .

JOIN VIKING – YOUR CAREER IS SAFE WITH US