• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Training & development

Project Coordinator

• We invest in you. This role comes with an annual budget for certifications and professional development, so you keep learning and growing on our dime.
• A real growth path, with a timeline. Project Coordinator now, a raise at 90 days, salary opportunities with a company vehicle around 6 months, Project Manager in 12-18 months, and the opportunity to grow into company leadership from there.
• A genuine path toward ownership. There’s a real path to an ownership stake here for the right person, and we’ll walk you through exactly what it looks like when we meet.
  
  

• Take care of our customers throughout their project: the intro, scheduling, updates, and the final walkthrough.
• 50-75% of this job is in the field, spending time with our clients; the rest is keeping our systems tight (project management system, work orders, paperwork) so nothing slips.
• Drive to jobsites across the metro to kick off installs, check quality, and close out projects. Expect to spend more time with clients than you would anywhere else - that’s the point.
• Build and run the plan for each job using our project management system (Monday.com), juggling 15+ active projects at different stages.
• Order and track materials, and coordinate our installer crews.
• Support our estimating: on jobs where contractors and other partners bring us in as the flooring subcontractor, take field measurements and help build the estimate.
• Solve problems the moment they come up, and keep everyone in the loop.
• Handle warranty and follow-up service with care.
• Learn flooring products, installation methods, and the trade, with our full support. You’re coordinating skilled installers, and understanding how their work gets done is how you earn their respect and protect our commitment to quality.
  
  

• Amazing customer service, this is #1. You genuinely take care of people. Hospitality experience is a big plus.
• A proactive overcommunicator: you’d rather send one too many updates than leave anyone guessing.
• A natural problem solver who stays calm when something goes sideways.
• Some hands-on / construction background, and a real willingness to learn. Flooring experience is a plus, but any trades background counts (carpentry, remodeling, roofing, general labor, DIY builds). You’ll be overseeing skilled installers, so learning the ins and outs of the work is critical to this role - and you should be comfortable on a jobsite.
• Organized, reliable, and comfortable with everyday numbers, with a valid driver’s license (you’ll drive to jobsites daily).
• Community-minded, and eager to earn certifications and grow.

• Hospitality first: the customer’s experience is the product.
• Overcommunicate, no surprises: everyone stays in the loop, every step.
• Trust and transparency, always.
• Pride in the details and the craft.
• Do the right thing: it’s about getting it right, not about being right.
• Leave our community better than we found it.
  
  

• $27/hour to start ($28 for exceptional experience), full-time
• Raise to $28.50/hour at 90 days when you hit your ramp goals
• Opportunity to move to a $60,000 salary with benefits, bonus opportunities, and a company vehicle around 6 months (mileage reimbursed until then)
• Monthly phone stipend
• Paid training - an annual budget for certifications and professional development
• Growth path to Project Manager, with the opportunity to grow into company leadership
• A genuine path toward ownership for the right person (we’ll explain it in person)
• Annual franchise convention in Cancun, all expenses paid
• Paid Time Off