Program Manager, Ontario South

Tim Hortons Foundation Camps help youth from underserved communities achieve their full potential through multi-year, overnight camp experiences. Whether at camp or back home in their communities between visits—our youth work to build social, emotional, leadership and innovation skills and behaviours like volunteerism and motivation to learn so they become civically and academically engaged, and successfully transition to adulthood.

At Tims Camps, we are catalysts for good - helping our youth participants and teammates be the best they can be, developing personal and career growth. We empower young people with skills to open doors to their future. That is our North Star and, together, we help shape leaders that build stronger communities.

We’re looking for a…

Program Manager, Ontario South

Job Summary

The Program Manager: Ontario South is responsible for driving the successful implementation, management, and continuous improvement of In-Community and camp-based programming in Southern Ontario. This role ensures that programmatic goals are met with excellence, operational systems are efficient and aligned with organizational standards, and regional teams are supported, resourced, and accountable. The Program Manager is responsible for ensuring participants engage in high quality programming and have a positive program experience for long term impact. The Program Manager applies their knowledge of youth development, outdoor and experiential education, program quality systems, and demonstrated excellence in coaching and facilitation to provide direction and support to their team and the communities we serve.

This role delivers programs and supervises team members in the classroom, community, and at camp. The Program Manager, Ontario South reports into the Senior Manger, Ontario South and will work collaboratively with the operations, impact, and facilitation and instruction teams to ensure a safe and impactful program experiences for all participants.

Is this role right for you?

This position is a great fit for someone who loves guiding youth, supporting teams, and facilitating engaging learning experiences in classrooms and beyond. If you’re inspired by purpose driven work and excited by a blend of program delivery, coaching, and outdoor adventure, this role offers the chance to help young people grow into confident, capable leaders.

DEPARTMENT OVERSIGHT (Subject to Change):

• In Community/Classrooms Program Specialist

*the regions and number of direct reports may change, given the growth of the In-Community Program.

• THOF Program Coordinator(s)
• THOF Program Facilitator(s) & Counsellors

Work Location

Role Location: Southern Ontario & Tim Horton Onondaga Farms (THOF) in St. George, ON. Onsite living accommodation may be available.

• September – April: it is expected this role will be delivering and overseeing programming across Southern Ontario
• Occasional travel will be required.
• May – August: this role will be based out of Tim Horton Onondaga Farms in St. George, Ontario. Occasional travel may be required.

Employment type

This is 12-month contract position with an anticipated start date of January 11th, 2027, and ending January, 28 2028. This role is being posted due to a current vacancy within the department.

Salary Range: The annual salary range for this role is $60,000.00 – $70,000.00.

KEY RESPONSIBILITIES

Program Leadership & Management

• Oversee the planning, execution, and evaluation of in-community and camp-based programs in Southern Ontario. Ensure alignment with organizational goals and standards.
• Develop, deliver, review, and improve creative and innovative programming to be delivered at schools, community locations, and at Tim Horton Onondaga Farms while ensuring alignment with outcomes and program quality frameworks.
• Foster a culture of innovation and creativity through building outcome specific, engaging, creative, fun and interactive programs.
• Facilitate programs based on Tims Camps program curriculum, standards, and local operating procedures.
• Monitor program performance and outcomes, using data to guide decision-making and continuous improvement.
• Provide direct support and coaching to program staff to maintain program quality and fidelity in the program.
• Work collaboratively with Impact team to identify and scale best practices across region to strengthen regional impact.
• Ensure participants are engaged and recognized for their contributions and achievements.
• Communicate with educators, parents, guardians and other stakeholders as required.

Team Leadership & Development

• Provide positive and constructive feedback and ongoing facilitation coaching and support to staff.
• Lead the delivery of staff training and support the recruitment process as assigned.
• Lead the supervision and evaluation of staff. Ensure the completion and delivery of performance appraisals.
• Manage achievement and development through coaching, feedback and full utilization of the Foundation’s Learning and Achievement System.
• Promote a culture of collaboration, innovation, equity, and high performance.
• Foster strong internal communication and collaboration across teams and departments.

Risk Management

• Ensure all THFC program, operational standards and risk management practices are implemented as per Regional Lead: Central Canada’s direction.
• Support Senior Manager, Ontario South with the completion of THFC program related audits. Ensure completion of required documentation and follow up as required.
• Ensure compliance with governing body/association standards related to program delivery at THOF.
• Ensure a clear understanding of program team’s role in THOF and the in-community Emergency Response Plan and train team accordingly.
• Lead elevated risk management situations as they relate to program delivery and the program team.
• Lead summer team training for camp-based program team. Ensure all training expectations established in the training standards are adhered to. Document as required.
• Complete progress reports and all necessary documentation in Salesforce. Ensure all Tims Camps Salesforce practices are maintained.
• Ensure program areas, activity spaces and program equipment are ready and available for safe participant and guest use. This includes inventory, maintenance schedules, etc.

QUALIFICATIONS

• University degree and/or college background in education, nonprofit management, outdoor recreation or related field. Bachelor of Education degree considered an asset.
• 5 years of related experience in program delivery, education, camp, management and/or operations – preferably in nonprofit, education, or youth development settings
• Demonstrated excellence in ability to lead groups of children/classrooms through engaging facilitation and program delivery skills.
• Strong organizational and project management skills, with the ability to manage multiple priorities.
• Excellent interpersonal and communication skills.
• Access to a personal vehicle and licensed with a valid G Class Driver’s License, or equivalent (required).

• Must have, or be able to obtain upon hire, the required level of third-party liability insurance coverage for the role (business class).
• Daily travel required within designated geographic area from Sept - May. Must be able to work a flexible schedule which could include working early mornings, evenings and weekends.
• Ability to spend extended periods of time at camp and to work an 8/3 schedule from May – August.
• Clear criminal record check and vulnerable sector search (VSS)
• Valid passport and ability to travel as required for role.
• Bilingual (French and English) preferred but not required.

Application Instructions

This role will remain open until it is filled. Candidates who submit their application by October 15th, 2026, at 3:00 p.m. EST will be given priority.

We’re Great Place to Work® Certified.

Tim Hortons® Foundation Camps is proud to be Great Place to Work® certified for the fifth year in a row.

Commitment to Equity, Diversity & Inclusion

Tim Hortons® Foundation Camps is committed to a fair and inclusive work environment and seeks talent with a diversity of life experiences and perspectives. We are an equal opportunity employer that hires talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases.

If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at [email protected] and a member of our HR team will get back to you. Information received relating to the accommodation needs of applicants will be addressed confidentially.