Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As Product Manager, Business Excellence, you will be responsible for delivering trusted, timely, and actionable insights that support decision-making across the Residential Lending Solutions (RLS) area. Reporting to the Director, Business Excellence & Product Services, this role leads the execution and delivery of business intelligence capabilities, including performance reporting, dashboards, and analytics. Your mandate spans the design, execution, and ongoing delivery of business intelligence solutions, including performance reporting, dashboards, analytics, and adoption across RLS.

HERE’S HOW YOU’LL CONTRIBUTE:

Business Intelligence

• Develop, deliver, and maintain standardized dashboards, reports, and curated insights for Product, Operations, and Business Excellence stakeholders within RLS.

• Translate business requirements into actionable reporting solutions ensuring accuracy, consistency, and usability.

• Support adoption of Power BI as the primary analytics platform.

• Define, track, and maintain KPIs, SLAs, and performance metrics.

• Support data governance, audit, risk, and compliance reporting needs.

• Identify opportunities to automate reporting and enable self-service analytics.

HERE’S WHAT YOU’LL BRING:

• 5 -8 years in BI, analytics, or data management,

• Develop, deliver, and maintain standardized dashboards, reports, and curated insights for Product, Operations, and Business Excellence stakeholders within RLS.

• Translate business requirements into actionable reporting solutions ensuring accuracy, consistency, and usability.

• Support adoption of Power BI as the primary analytics platform.

• Define, track, and maintain KPIs, SLAs, and performance metrics.

• Support data governance, audit, risk, and compliance reporting needs.

• Identify opportunities to automate reporting and enable self-service analytics.

• Strong change-management, communication, and storytelling abilities—you translate complex data topics into clear business value.

Total Direct Compensation:

$122,000 to $149,200

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.