Program Manager

Candidates must be based in the UK or another Western Europe country and hold a valid UK work permit at the time of application. Please note that sponsorship is not available for this role.

Job Description

The Program Manager plays a critical role in supporting the successful delivery of projects and programs by providing structured project management, coordination, and reporting support. This role partners with project leads, change managers, and functional stakeholders to ensure work is planned, tracked, and executed with clarity and discipline.

The Program Manager focuses on day‑to‑day delivery execution, maintaining project plans, managing dependencies, tracking risks, and providing transparent status updates to enable informed decision‑making.

Key Responsibilities

Project Planning & Execution

• Leader project charter development and alignment of scope and outcomes with sponsors
• Support Lead development of project planning activities, including timelines, milestones, and deliverables
• Maintain detailed project plans and track progress against agreed milestones
• Coordinate tasks and dependencies across cross‑functional teams
• Support on‑time delivery by identifying risks, issues, and blockers

Governance & Reporting

• Prepare and maintain project status reports, dashboards, and documentation
• Track and manage risks, issues, decisions, and actions (RAID logs)
• Manage change control process throughout projects
• Ensure project information is accurate, up to date, and accessible
• Support governance forums with materials, updates, and follow‑ups

Stakeholder Coordination

• Act as a point of coordination between project team members and stakeholders
• Schedule and facilitate project meetings, working sessions, and checkpoints
• Capture meeting notes, actions, and decisions and ensure follow‑through
• Escalate risks or delays appropriately and facilitate mitigations and resolutions
• Enable informed decision-making and senior stakeholder alignment through clear, structured stakeholder communication.

Portfolio & PMO Support

• Support portfolio‑level tracking and reporting as required
• Assist with intake, prioritization, and documentation of new initiatives
• Help maintain PMO tools, templates, and standards
• Contribute to continuous improvement of PMO processes and ways of working
• Ensure portfolio-level visibility and alignment to dependencies and priorities across projects

Collaboration with Change & Communications

• Partner with Change Managers and Change Communications Managers to align delivery timelines with change and communication activities
• Ensure key change and communication milestones align to project plans and deliverables
• Support readiness and go‑live coordination activities

Required Qualifications

• Bachelor’s degree in Business, Operations, IT, or related field (or equivalent experience)
• 5-8 years experience supporting projects or programs in a structured delivery environment
• Strong organizational and coordination skills
• Ability to manage multiple workstreams and priorities simultaneously
• Clear written and verbal communication skills
• Comfort working in cross‑functional, matrixed teams

Preferred Qualifications

• Experience working within a PMO or transformation environment
• Familiarity with project management methodologies and tools
• Experience supporting technology, process, or operating‑model initiatives
• Exposure to change management or transformation programs

Key Competencies

• Attention to detail and follow‑through
• Strong planning and organization skills
• Proactive problem identification
• Ability to work effectively in ambiguity
• Collaborative, service‑oriented mindset

Additional Information:

Salary: 45.500 - 75.800 GBP gross per year. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria. This role might also be eligible for a sales-based incentive or performance-based bonus.

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Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion