Program Manager - Change Management

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About our company & this role

SAP Concur, a part of SAP, imagines the way the world should work, offering cloud-based services that make it simple to manage corporate Travel & Expense. By connecting data, applications, and people, SAP Concur delivers an effortless experience and total transparency into corporate spending wherever and whenever it happens. Concur services adapt to individual employee preferences and scale to meet the needs of companies from small to large, so they can focus on what matters most. We serve more than 60,000 customers representing more than 27 million users in over 150 countries.

The Program Manager for Change Management is a high-impact, cross-functional role embedded within our Engineering Operations organization. You will partner directly with product and engineering leaders to define, govern, and continuously improve software change management policy — helping Concur maintain compliance, reduce risk, and accelerate safe delivery at scale.

This role is ideal for someone who leads through influence, thrives in ambiguity, and brings both technical fluency and operational rigor to the table.

What you'll do

Be part of team that is responsible for:

• Defining Change Management policy and governance for Concur’s product and engineering teams

• Change management audit controls and corresponding test strategy, plan and and evidence collection in support of PCI DSS, FedRAMP, and related compliance programs

• Communicating change management policy to our product and engineering teams on a regular basis to ensure understanding and adoption

• Facilitating key change advisory boards (CABs) in collaboration with product and engineering leadership

• Overseeing planned change activities in alignment with release cadences and business operating rhythms

What you will bring

• Bachelor's or master's degree or equivalent education

• Many years of software product, project or program management experience

• Experience with security frameworks including PCI DSS, FedRAMP, NIST 800-53, ISO 27001, 22301

• Critical thinking & structured problem-solving skills

• Strong written and verbal communication skills including the ability to translate technical concepts for non-technical audiences

• Experience with basic scripting (Python, Bash, or PowerShell), SQL queries, Jira, Github are highly desired

• Experience with SaaS architecture and cloud platforms; AWS experience a plus

We highly value

• Leadership through innovation

• Driving outcomes through influence, not just authority

• Growth mindset - you reflect, learn from failure, and continuously improve

• Passion and curiosity for your work

• Ownership mentality: You follow through, do what you say and say what you do

• Transparency and inclusivity in how you communicate and collaborate

• Personal and corporate integrity

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 456240 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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