Program Manager (Aerospace Manufacturing)

Program / Account Manager - Aerospace Manufacturing

Company

Pressco Products is a manufacturing and machining company serving the aerospace and defense industries. For more than 60 years, we have produced quality machined parts, stampings, fabricated components, and assemblies. With long-term customer contracts and continued growth, we are looking for smart, capable people who want to build a stable career with a company that values quality, accountability, and teamwork.

Position Summary

Pressco Products is seeking an experienced Program / Account Manager to manage assigned aerospace customer accounts and programs. This role coordinates customer requirements, purchase orders, schedules, pricing, internal communication, and program status to help ensure parts are delivered on time, within customer expectations, and in compliance with applicable quality requirements.

Responsibilities:

• Manage assigned customer statements of work, including schedule commitments, budget expectations, customer requirements, and quality standards.
• Use customer portals and program systems, such as MoveIT, cFolders, ESIS, and other assigned customer platforms, to access requirements, track program information, and support efficient project execution.
• Review and prepare proposals, contracts, and long-term agreement requirements for new and existing parts and customers. Coordinate with engineering, estimating, production leads, and customer service to confirm requirements, pricing, timing, and commitments before customer submission or approval.
• Lead program planning by reviewing pricing and cost considerations, negotiating when appropriate, confirming lead times, identifying risks or issues, tracking project status, and supporting completion requirements.
• Monitor and optimize On-Time Delivery (OTD) metrics, proactively identifying production bottlenecks to ensure 100% adherence to customer schedules.
• Request vendor lead times, compare them against customer and production schedules, and recommend expedited options when needed. Evaluate cost impacts before approving or communicating schedule changes.
• Communicate program requests, schedule updates, status reports, and potential roadblocks to production managers, manufacturing leaders, internal team members, and customers as needed.
• Work with the estimating team on requests for quote and manage engineering change requests to ensure pricing, scope, schedule, and customer requirements are understood and documented.
• Manage customer purchase orders, purchase order changes, and approvals. Ensure changes are documented, authorized, communicated, and processed accurately and efficiently.
• Prepare Open Order Reports (OOR), Work in Process (WIP) Trackers, and Line of Balance (LOB) projects as requested by customers and programs.
• Provide exceptional customer and product support, proactively addressing inquiries and resolving issues effectively.
• Act as a liaison and attend required meetings/conference calls (video or phone) with customers, fostering clear communication and managing expectations.
• Maintain program status and schedule updates, informing production leadership and the customer of progress and potential roadblocks.
• Ensure compliance with all applicable regulations and quality standards.